Field Engineer 2 - Abacus Service Corporation
Chicago, IL 60607
About the Job
JOB ID: 1420 (Open Positions - 1 )
All States (except California)
Client
Chicago Illinois 60607
***This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service***
FG Job Posting ID:UIS2JP00002083
Client Job Class: FE 2
Work Location:
1242 S Canal St
Chicago
Illinois
USA
60607
Driving/Non-Driving: Non-Driving
Duration: Temp to Perm
Minimum Experience: 2 years and must be reflected on resume
MUST HAVE ON TOP OF EVERY RESUME
1. How many years' experience do you have with installing?
Desktops:
Laptops:
Printers:
Software:
2. How many years' experience do you have with Desk Side Support?
3. How many years' experience do you have with Troubleshooting?
Repairs of Desktops:
Repairs of Laptops:
4. How many years' experience do you have with Software?
5. How many years' experience do you have with Hardware?
6. How many years' experience do you have with ticketing systems?
7. Do you have you're A+ Certification?
8. Being fully vaccinated is required for this position. Will your candidate meet these qualifications by the start date?
9. Have you ever worked for Client? IF so when and who were you under?
Job Description:
As a Field Engineer 2, your primary responsibility will be installing, diagnosing, servicing maintaining High-end Client proprietary products as well as other computer-related products such as desktop and laptop computers, printers, standard software, high-end servers, networking devices, and large-scale payment products. When in support of ITO engagements, you will be recognized as desk side support specialist. You may be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will handle more complex products, problems, and/or projects and may provide technical guidance to lower-level engineers. You may function as a team or on-site leader as necessary. You will provide technical support to customers in solving technical problems that occur during the installation or operation of company supported products.
Responsibilities:
May function as team or site leader providing direction to other technicians
Performs server and storage break and fix.
Provides support for Enterprise products, such as Dell ESFDesk side support specialist
Provides support for enterprise storage products
Supports Networking products - including Cisco certification requirements
Provides support for Payment systems products and Client core-CMOS products
May have project management responsibilities for smaller projects
Possesses other, high skilled, specialized technical skills.
Provides support for software, hardware and networking support for desktops, laptops and servers
Provides maintenance and support on legacy products
Installs and maintains PCs and associated software, networks, servers and peripherals
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
- Company Name
- Client
- Experience
- 1 - 40 Years
- Hire Type
- Contractor
- Contract Type
- Contract Only
- Pay Type
- Hourly
- Standard Hours Per Week
- 40.00
- Exemption Status
- Non-Exempt
JOB ID: 1420 (Open Positions - 1 )
- Company Name
- Client
- Experience
- 1 - 40 Years
- Job Site
- N/A
All States (except California)
Client
- Organization Unit
- Job Category
- Technician
- Date Range
- Feb 29, 2024 - Feb 22, 2025
- Hire Type
- Contractor
- Contract Type
- Contract Only
- Pay Type
- Hourly
- Bill Rate
- USD 35.00 /hr
- Standard Hours Per Week
- 40.00
- Exemption Status
- Non-Exempt
TECHNICAL SKILLS
Must Have
- Break fix repair of Industry standard enterprise level servers
- Deskside Support
- Desktop/Laptop Repair
- installing
LOCATION INFORMATION
1242 S Canal St, Chicago, Illinois 60607
1242 S Canal St, Chicago, Illinois 60607Chicago Illinois 60607
JOB SUMMARY
***This job req is subject to...JOB DESCRIPTION
***This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service***
Please do NOT list the BR on resume for this Requisition only!
FG Job Posting ID:UIS2JP00002083Client Job Class: FE 2
Work Location:
1242 S Canal St
Chicago
Illinois
USA
60607
Driving/Non-Driving: Non-Driving
Duration: Temp to Perm
Minimum Experience: 2 years and must be reflected on resume
MUST HAVE ON TOP OF EVERY RESUME
1. How many years' experience do you have with installing?
Desktops:
Laptops:
Printers:
Software:
2. How many years' experience do you have with Desk Side Support?
3. How many years' experience do you have with Troubleshooting?
Repairs of Desktops:
Repairs of Laptops:
4. How many years' experience do you have with Software?
5. How many years' experience do you have with Hardware?
6. How many years' experience do you have with ticketing systems?
7. Do you have you're A+ Certification?
8. Being fully vaccinated is required for this position. Will your candidate meet these qualifications by the start date?
9. Have you ever worked for Client? IF so when and who were you under?
Job Description:
As a Field Engineer 2, your primary responsibility will be installing, diagnosing, servicing maintaining High-end Client proprietary products as well as other computer-related products such as desktop and laptop computers, printers, standard software, high-end servers, networking devices, and large-scale payment products. When in support of ITO engagements, you will be recognized as desk side support specialist. You may be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will handle more complex products, problems, and/or projects and may provide technical guidance to lower-level engineers. You may function as a team or on-site leader as necessary. You will provide technical support to customers in solving technical problems that occur during the installation or operation of company supported products.
Responsibilities:
May function as team or site leader providing direction to other technicians
Performs server and storage break and fix.
Provides support for Enterprise products, such as Dell ESFDesk side support specialist
Provides support for enterprise storage products
Supports Networking products - including Cisco certification requirements
Provides support for Payment systems products and Client core-CMOS products
May have project management responsibilities for smaller projects
Possesses other, high skilled, specialized technical skills.
Provides support for software, hardware and networking support for desktops, laptops and servers
Provides maintenance and support on legacy products
Installs and maintains PCs and associated software, networks, servers and peripherals
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Source : Abacus Service Corporation