Field Clinical Engineer San Francisco - Lifelancer

Based in Mountain View, CA., NeuroPace is a commercial-stage medical device company focused on transforming the lives of people suffering from epilepsy by reducing or eliminating the occurrence of debilitating seizures. Its novel and differential RNS System is the first and only commercially available, brain-responsive platform that delivers personalized, real-time treatment at the seizure source.

At NeuroPace, employees are our greatest asset. We are continually searching for solution-oriented individuals who can bring energy and creativity to our growing workforce. At NeuroPace, our success depends upon our ability to recruit and retain the most talented, enthusiastic and dedicated people we can find and providing them with a dynamic and challenging environment in which to thrive.

We are currently seeking a Field Clinical Engineer (San Francisco) to join our team. This dynamic individual will work as part of a field team to advance the commercial adoption of NeuroPace products. He/She will provide high level technical support and troubleshooting to NeuroPace clinical users as well as be a technical expert on the RNS System functioning and programming. This job is located remotely and the individual will need to be based in or near San Francisco, CA.

Key Responsibilities

• Work as part of a field team to advance the commercial adoption of NeuroPace products both technically and clinically.
• Manage patients through all phases of the clinical process as well as educate them on the features and benefits of NeuroPace products
• Work with customers and Therapy Consultants to implement Patient Education programs at key accounts
• Work with Therapy Consultants to support patient education events including EFA meetings and support groups
• Be an expert on the NeuroPace marketing messaging; provide support of sales and marketing initiatives and programs.
• Work with clinical investigators and NeuroPace clinical and regulatory personnel to facilitate the conduct of clinical trials in a professional and ethical manner.
• Perform on-site training for physicians and allied health personnel.
• Accurately and clearly present technical material to customers in small and large group settings.
• Insure patient safety to the maximum extent possible by adhering to all applicable regulations, standards and requirements.
• Perform detailed feedback and reporting regarding:
• Product improvement for existing products
• Potential future products or improvements
• Any product issues or problems
• Support and attend medical conferences, regional and national symposia and investigator meetings
• Support in-house personnel (engineering, clinical, manufacturing, and legal, etc.) as requested to achieve company goals.
• Represent the company in a professional manner at all times.
• Be available via mobile phone at all times (nights and weekends included) except when on vacation or at other times when alternate coverage has been arranged.
  
  

Requirements

• BS degree or higher in technical, scientific or health field with a minimum of 2 + years previous experience in a field position.
• Ability to clearly present technical material
• Advanced user of MS Word, Excel, PowerPoint and the ability to quickly learn new application
• Excellent writing skills
• Must be able to clearly and concisely communicate with patients, physicians and nurses as well as individuals at all levels within the company.
• Physical requirement
• Ability to maneuver in the operating room environment during sterile surgical procedure
• Ability to lift 35 lb
• Able to travel up to 30%-60% of the time (dependent on geographic coverage area). Requires valid
• US Driver License and ability to drive to accounts within 200 m
  
  

$110,000.00 base salary- Compensation will be determined based on several factors including but not limited to skill set, years of experience and geographic location.

Benefits

• Medical, Dental Vision Insurance
• Voluntary Life
• 401K
• RSU
• 529 plan
• ESPP Program
• Health Wellness Program
• Generous Paid Time Off plus eleven paid holidays
• FSA Commuter Benefits
  
  

NeuroPace is proud to be an equal opportunity employer and values the contributions of our culturally diverse workforce.

San Francisco and Los Angeles applicants: The Company will consider for employment qualified applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance in Hiring Ordinance or the San Francisco Fair Chance Ordinance (as applicable)

PRIVACY NOTICE: NeuroPace takes its responsibility to protect your personal information seriously, and it uses reasonable safeguards to avoid unauthorized use or disclosure of it, and inadvertent loss or impermissible alteration of it. NeuroPace complies with all applicable federal and state laws and regulations that govern the handling of your personal information. If you would like more detailed information on NeuroPace’s privacy policies, please refer to neuropace.com/privacy/ for reference. NeuroPace retains candidate resumes and applications in its files for future reference and/or consideration for other available job postings. If you do not wish for your resume and applications materials to be retained in NeuroPace files, or wish to obtain a listing of any personal information that NeuroPace has stored about you, please contact us at .