Field Based - Community Health Worker - Johnston County, NC - UnitedHealth Group

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.^SM

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (8:00am - 5:00pm). 

Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well - being.

As a Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education.

Primary Responsibilities:

• Create a positive experience and relationship with the member
• Keep the member out of the hospital by supporting regular visits to their primary physician
• Keep member actively engaged with their primary physician
• Support the member to ensure pick - up of their Rx
• Proactively engage the member to manage their care
• Provide member education
• Support transitions of care
• Help to keep members compliant with their care plans
• Partner with care team (community, providers, internal staff)
• Knowledge and continued learning of community cultures and values
• Conduct individual-level assessments to capture member's current health care needs (e.g. Transitions of Care, Health Risk assessments)
• Engage member to participate in the assessment process and collaboratively develop plan of care based on their individual needs, preferences, and objectives
• Complete “Seek and engage” visits for members hat are unable to reach by phone

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• Must have resided within the local community for 2+ years
• Must have knowledge of culture and values of community
• Must live in a commutable distance and able to travel within Johnston County to  Smithfield, NC
• Must have familiarity with the resources available in the community
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
• Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
• Ability to travel locally (up to 75%), up to 120 miles round trip (60 miles one way) (includes mileage reimbursement)
• Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance. 

Preferred Qualifications:

• Bachelor’s Degree (or higher) in Social Work and / or Health Care Administration
• Field based Experience
• Licensed Practical Nurse (LPN), Certified Nursing Assistant / Home Health Aide, Medical Assistant
• CHW Accreditation
• Experience working in Managed Care
• Knowledge of Medicaid population

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in healthcare here. We serve the healthcare needs of low income adults and children with debilitating illnesses such as Cardiovascular Disease, Diabetes, HIV / AIDS and High - risk Pregnancy. Our holistic, outcomes - based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive Healthcare, Community, and Government partners to heal healthcare and create positive change for those who need it most. This is the place to do your life’s best work.^SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: community health worker, case management, medical, customer service, community outreach, LPN, CNA, Home Health Aide, Medical Assistant,hiring immediately, #RPO