Field Administrative Assistant at Confidential company
About the Job
Field Administrator
Bronx based property management firm is looking for a MOTIVATED individual with strong administrative skills to join our field administration department.
Essential Function
The Assistant will work under the supervision of the Director of Field Administration on the day-to-day operations of residential buildings in NYC. The Assistant will ensure a high level of professionalism and develop positive relationships with tenants and clients.
Duties include providing office support to the managers out on the field, serving as a liaison between Landlord and Tenants, generating various reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills, be well organized and work independently on assignments. A successful candidate must also be able to work in a fast-paced environment, and respond to a high volume of Tenant related matters.
Responsibilities include, but are not limited to:
- Addressing and promptly resolving questions, requests, and complaints from Tenants
- Organizing and scheduling appointments with Tenants and maintenance staff
- Work closely with Field Managers to identify and mitigate maintenance issues
- Assisting in the preparation of various reports for upper management
- Maintaining a filing system
- Acting as the point of contact for field staff
- Coordinating repairs and maintenance with third party vendors and contractors
- Timely correcting and certifying housing violations
- Filing time sensitive documents
- Overseeing work orders
- Maintaining inventory lists & processing purchase orders
Required Knowledge, Skills and Abilities:
- Demonstrates the strong organizational skills necessary to oversee a number of different properties
- Possesses basic knowledge of housing regulations
- Demonstrates familiarity with various NYC agencies, primarily HPD, and the process to cure violations
- Excellent time management skills and the ability to prioritize work
- Exhibits solid communication skills, with an ability to calmly & efficiently resolve complaints.
- Excellent written and verbal communication skills
- Fluency in Spanish a plus