Field Access Manager – Cleveland - Ardelyx, Inc.

• A key component of this role is to establish collaborative relationships with Patient Services Program Partners, Field Sales, and Healthcare Providers to support patient access. Additional responsibilities will include, but not necessarily limited to, the following:
• Partner with internal and external stakeholders to identify, anticipate and address patient and HCP access barriers; Implement updates/changes based on solutions generated to address barriers
• Educate HCPs on access solutions for core and launch products
• Collaborate with key team members such as Patient Services partners, Field Sales, and other internal stakeholders to serve as access and reimbursement expert for assigned geographies
• Build strong, trust-based relationships with HCPs, Field Sales, and Patient Services partners
• Create and maintain business plans to deliver effective geography-based updates to Field Sales 
• Monitor patient start trends in assigned geographies/plans, and collaborate with Field Sales and Patient Services partners to proactively address and mitigate challenges
• Maintain and grow knowledge of national, regional, local, and account market dynamics for payors and prescribers
• Grow the knowledge of hub and specialty distribution channels to understand current policies, potential future changes, and improve patient support needs
• Collaborate with internal departments such as marketing, market access, field sales, patient services, to support patient drug accessibility
• Serve as subject matter expert regarding education and insights on access and affordability solutions across multiple payer types and plans (i.e., Medicare, Medicaid Managed Care, Commercial)
• Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training 
• Remains current on and anticipates changes in product coverage and access knowledge, marketplace conditions, and stakeholder practices to deliver the most effective delivery of approved materials 
• Understands and adapts to the changing healthcare ecosystem to customize resourcing and messaging to HCPs and HCP staff

• A minimum of a B.A/B.S. required; Advanced degree within business or healthcare preferred.
• 5-8 years of experience within public or private reimbursement services, healthcare operations, and/or sales. Other backgrounds with related experience in market access, or healthcare will be considered. Pharmaceutical industry experience strongly preferred.
• Extensive knowledge of medication access channels.
• Strong functional knowledge of specialty pharmacy and health insurance and benefits (i.e. Medicare Part D, commercial and Medicaid) with a demonstrated expert understanding of insurance eligibility, benefit verification, prior authorization processes, reimbursement coverage, appealing insurance denials, application of financial assistance, co-pay support and free product programs
• Knowledge of HCP office processes regarding patient flow, prescription flow and clinic office operations. Direct experience with GI or Nephrology products or providers preferred.
• Outstanding customer relationship, interpersonal, and communication skills with the established ability to effectively work with diverse audiences and influence cross-functionally.
• Ability to master product information to effectively represent product access and information to customers.
• Ability to evaluate data and identify trends, barriers, and translate into actionable steps
• Excellent organizational and time management skills.
• Possesses integrity, work with honesty, accuracy, and attention to detail.
• Exemplary collaboration, interpersonal and listening skills.
• Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy
• Knowledge of Microsoft product suite & CRM systems preferred.
• An understanding of the laws and regulations applicable to sales and marketing of pharmaceutical products to physicians and healthcare organizations not required, but preferred.
• Demonstrate strong drive, initiative, and willingness to work with a sense of urgency.
• Excellent written and verbal communication skills with the ability to translate and communicate technical/scientific concepts.
• High enthusiasm with a drive to success within a team – demonstrated ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues
• Highly organized with a strong attention to detail
• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

• This position reports to an Associate Director, Field Access Management
• This position is field based with partial remote home office responsibilities.
• This position may require up to 40-50% travel for customer visits, company meetings, conferences (dependent on area geography/size).

The anticipated annualized base pay range for this full-time position is $115,000-$155,000.  Ardelyx utilizes industry data to ensure that our compensation is competitive and aligned with our industry peers.  Actual base pay will be determined based on a variety of factors, including years of relevant experience, training, qualifications, and internal equity.  The compensation package may also include an annual bonus target and equity awards, subject to eligibility and other requirements.

Ardelyx also offers a robust benefits package to employees, including a 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks living organ and bone marrow leave, equity incentive plans, health plans (medical, prescription drug, dental, and vision), life insurance and disability, flexible time off, annual Winter Holiday shut down, and at least 11 paid holidays.

Ardelyx is an equal opportunity employer.