Fiber I&R Technician - Adex Corporation
Omaha, NE 68007
About the Job
a. Fiber Installation & Burial:
- Pull pre terminated fiber from the nearest vault location to the customer's home.
- Utilize direct burial techniques for the fiber, ensuring compliance with local regulations and best practices.
- Where required, sleeve the conduit in any openly exposed areas to ensure aesthetic consistency and hide the visible conduit, matching the surrounding environment.
- Install the home router at the central location of the home or at the customer's preferred location, taking into account optimal WiFi signal distribution and customer preferences.
- Verify that all equipment is properly configured and powered.
- Take detailed photos of the installation, including:
- Inside and outside views of the fiber installation.
- The back of the customer's router, clearly showing the MAC address and serial number.
- Label and store photos for inclusion in the project documentation.
- Conduct a comprehensive speed test to ensure the installed service meets the specified Service Level Agreement (SLA).
- Gather performance metrics, including upload and download speeds, and confirm that all SLAs are satisfied.
- Provide customer training on basic router operations, such as rebooting the system and connecting devices to the WiFi network.
- Obtain the customer's formal sign-off upon successful completion of the installation, including acknowledgment of satisfactory performance and system functionality.
- Provide a scanned copy of the signoff to us
Source : Adex Corporation