FEMFAT Sales & Support Engineer - Magna International, Inc
Troy, MI
About the Job
What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That's what we're passionate about at Magna Powertrain, and we do it by creating world-class powertrain systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex powertrain systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Powertrain.
Job Responsibilities:
• Acquisition of new FEMFAT customers in North America by sales and marketing activities
• Expansion of sales volume with existing customers in North America
• Continuous contact with customers regarding license status, technical issues, and requirements
• Sales activities like product presentations at potential customers, conferences, trade fairs and MPT road shows, webinars and user meetings
• Perform price negotiations with customer's purchase department in coordination with headquarter
• Technical support for FEMFAT customers in North America for level 1 (standard usage), level 2 (advanced usage / issues) and level 3 (expert usage / new applications / serious issues together with headquarter)
• Help to fix installation or license problems together with customer's application or IT engineers
• Perform basic and advanced technical trainings
• Administration of software quotations, license & maintenance agreements, and yearly renewable system forms together with headquarter
• Perform benchmark projects and use cases and application examples
• Help to organize bi-annual users conference regarding technical contents and acquisition of user lectures
• Participate at technical working groups (e.g. SAE, ASME) coordinated with headquarter
• Report technical information about competitor products to headquarter
Requirements and Qualifications:
• Minimum bachelor's degree in Mechanical Engineering, Mechatronics, Product Design or a related field
• Additional education regarding CAE (structural analysis) and durability of materials
• Additional education regarding product marketing and sales
• Experience in CAE analysis with ABAQUS with minimum 5 years
• Experience in fatigue analysis with FEMFAT with minimum 3 years
• Proficient on the computer including knowledge of Microsoft Office (PowerPoint, Outlook, Word, Excel)
• Willingness for continuous education (new FEMFAT developments, basics in fatigue analysis...)
• Strong customer orientation regarding support capabilities
• Strong communication skills with customers and within the local and global team
• Ability to present deep-dive technical contents in an easy-to-understand way
• Experience to communicate with business and technical decision-makers
• Ability to quickly find creative solutions in difficult situations
• High motivation to fulfill targets of business plan regarding target customers and revenue
Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Worker Type:
Regular / Permanent
Group:
Magna Powertrain
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That's what we're passionate about at Magna Powertrain, and we do it by creating world-class powertrain systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex powertrain systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Powertrain.
Job Responsibilities:
• Acquisition of new FEMFAT customers in North America by sales and marketing activities
• Expansion of sales volume with existing customers in North America
• Continuous contact with customers regarding license status, technical issues, and requirements
• Sales activities like product presentations at potential customers, conferences, trade fairs and MPT road shows, webinars and user meetings
• Perform price negotiations with customer's purchase department in coordination with headquarter
• Technical support for FEMFAT customers in North America for level 1 (standard usage), level 2 (advanced usage / issues) and level 3 (expert usage / new applications / serious issues together with headquarter)
• Help to fix installation or license problems together with customer's application or IT engineers
• Perform basic and advanced technical trainings
• Administration of software quotations, license & maintenance agreements, and yearly renewable system forms together with headquarter
• Perform benchmark projects and use cases and application examples
• Help to organize bi-annual users conference regarding technical contents and acquisition of user lectures
• Participate at technical working groups (e.g. SAE, ASME) coordinated with headquarter
• Report technical information about competitor products to headquarter
Requirements and Qualifications:
• Minimum bachelor's degree in Mechanical Engineering, Mechatronics, Product Design or a related field
• Additional education regarding CAE (structural analysis) and durability of materials
• Additional education regarding product marketing and sales
• Experience in CAE analysis with ABAQUS with minimum 5 years
• Experience in fatigue analysis with FEMFAT with minimum 3 years
• Proficient on the computer including knowledge of Microsoft Office (PowerPoint, Outlook, Word, Excel)
• Willingness for continuous education (new FEMFAT developments, basics in fatigue analysis...)
• Strong customer orientation regarding support capabilities
• Strong communication skills with customers and within the local and global team
• Ability to present deep-dive technical contents in an easy-to-understand way
• Experience to communicate with business and technical decision-makers
• Ability to quickly find creative solutions in difficult situations
• High motivation to fulfill targets of business plan regarding target customers and revenue
Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Worker Type:
Regular / Permanent
Group:
Magna Powertrain
Source : Magna International, Inc