Federal Work Study Student Position- Data Analytics Assistant - California Institute of Arts & Technology

Work from Home (WFH) - Remote work must be performed while residing in California

Must be a CIAT Student

CIAT Location: San Diego, CA

Reports to: VP of Strategy & Analytics

Status: Non-Exempt

Employment Type: Variable-Hour (10-20 hours)

Responsibilities 

• Take an active role and participation as a CIAT student ambassador to:
  • Participate in virtual events including new student orientation, certification workshops, and career services workshops.
  • Participate in student tutoring sessions for course labs and assignments (live virtual sessions for individual and small group study sessions).
  • Participate in student certification exam preparation initiatives (live virtual sessions for individual and small group study sessions).
  • Support student communication  outreach for on-campus final exams, student drop survey collection, missing student documentation collection, and more.
• Assist with CIAT reporting initiatives including:
  • End-of-course survey report reconciliation and review. 
  • Website analytics (traffic patterns, search engine rankings).
  • Marketing data reports (email, blog content, industry insights).
  • Data collection and review to ensure recurring reports are kept up to date.
• Support testing and debugging of business reporting tasks including:
  • Reviewing Handshake employer profiles to ensure they meet department guidelines.
  • Evaluating job postings and industry trends.
  • Maintenance of records of employer correspondence and requests. 
• Contribute ideas to new data reporting, website, and student portal features and pilot projects.
• Adhere to regulations as set forth by governing agencies and institutional policies.

• Must be currently enrolled at California Institute of Applied Technology and eligible for Federal Work Study.
• Must be in good academic standing, which includes a minimum cumulative GPA of 3.0 and 80% attendance.
• Completed CIAT courses BDA103A/B or demonstrated knowledge of Microsoft Excel.
• Completed CIAT courses CDA105 or prior experience with Microsoft Power BI a plus.
• Excellent communication and interpersonal skills.
• Independent problem-solver with demonstrated critical thinking skills.
• Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others.
• Possess a sincere interest in helping others achieve life goals.
• Takes a customer-service-oriented approach to collaborate with internal departments.
• Ability to work collaboratively with others to support student success, achieve CIAT goals and contribute to a positive and inclusive culture.
• Commitment to fostering an inclusive and supportive environment that respects the diversity of employees and students' backgrounds, experiences, and perspectives. 
• Team player with a positive, can-do attitude.
• Strong organizational skills with the proven ability to prioritize.
• Possess high ethical standards, being an example of professionalism to others.
• Ability to problem solve while maintaining compliance with all policies, procedures, and regulations, including those related to integrity, conduct, and professionalism.
• Must be able to embody CIAT’s mission, vision and values.

Position Type and Expected Hours of Work  

Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required. This position must not exceed 20 hours per week. 

Supervisory Responsibility

This position has no supervisory responsibilities.

Values

Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.

• We are passionate about education and student success
• We value integrity and excellence in our employees and students
• We treat ourselves and our students with dignity and respect
• We believe in and encourage innovation at our school to better help our students succeed
• We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student’s success
• We are accountable for our actions, and if errors occur, we focus on preventing future errors and moving forward
• We have a growth mindset, always looking for ways to improve, with a sincere belief that every student can do better and achieve their goals
• We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. 

• Sedentary work. Essential functions of this role require sitting for extended periods of time. 
• Ability to type, use a computer to search for information and input information while speaking on the phone is required. 
• The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role.
• The employee will be required to compute simple to simple mathematical calculations as a normal part of  this role.

Work Environment

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

AAP/EEO Statement

California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

I acknowledge that I have read this job description in its entirety and have discussed the expectations of this position with my manager. I have received a copy of this job description. I understand the duties, and am fully able to meet the requirements, and perform the essential functions of this position, with or without reasonable accommodations. I further acknowledge, and understand, this job description does not create an employment contract, and nothing contained herein alters my at-will employment status.