FDOT Job 8210: Program Manager (3. Sr. Manager) - Abacus Service Corporation

Tallahassee, FL 32301

About the Job

FDOT Job 8210: Program Manager (3. Sr. Manager)

1 Request for Quote

Florida Department of Transportation State Term Contract No. 80101507-23-STC-ITSA

2 Overview

2.1 The Florida Department of Transportation (Department), is requesting resumes and hourly rate quotes for staff augmentation resources meeting the specific Knowledge, Skills, and Abilities (KSAs) listed below. The Department will select the candidate that provides the best overall value to the State, based on skill set and rate.

Term : The contract term for this Staff Augmentation position is intended to be ASAP - 6/30/202 4, with possible renewal, based on excellence in work provided, need and budget availability.

NOTE : "Term " does not mean the awarded contractor or resource are locked in for the full year any contractor or resource may be terminated for cause, convenience, or funding during the contract term.

VENDOR BILL RATE : It is the responsibility of the vendor to submit rates in accordance with the pre-established rates within the State Contract. These rates can be found at the following address: https://www.dms.myflorida.com/business_operations/state_purchasing/state_contracts_and_agreements/state_term_contracts/information_technology_staff_augmentation_services .

Candidate Submission :
FDOT is accepting two (2) candidate submissions per vendor for this New position.

Rate Increase :
Please do not impose a rate increase for any subsequent year of the contract as part of your bid response. This is a firm fixed price and will be increased only at the discretion of the Department, based on consultant job performance and availability of funds. Imposing additional increases will automatically disqualify the candidate submission from consideration.

Quote Evaluation :
Quotes will be evaluated based on the specifications identified in the scope of services and sub sections below. The eQuote will be awarded to the Contractor who presents a Candidate who demonstrates the best value to the Department based upon the response provided. The submission of additional work samples, or in person interview(s) may be requested at the discretion of the Department.

Face to Face Interviews :
At the hiring manager's discretion, interviews may be conducted via Microsoft Teams or in person.

Telecommuting :
Limited telecommuting is currently an option for this position. Candidates are expected to work a minimum of three (3) full days per week in the office . The selected candidate is required to start their first day in the office. In the future, and at the Department's discretion, this option may return to full-time, in the office. Vendors shall ensure candidates are aware of the Department's policy on telework and agree to comply prior to responding to this RFQ/eQuote.

Work Hours
Flexibility to work hours between 7:00 AM & 7:00 PM and/or Saturdays, either on a rotation or as part of a regular and on call work schedule.

This position will report to :
Client Application Services Barry Building
3185 S. Blair Stone Rd
Tallahassee, FL 32301

Conflict of Interest Statement :
To prevent any bias, unfair competitive advantage, conflict of interest, or the appearance of impropriety, Vendor employees must not have been directly or indirectly involved in the development of the Scope of Services or related solicitation documentation for which the Vendor is preparing a bid. If the Vendor employee worked in conjunction with the Department on the development of the solicitation document, the Vendor is disqualified from submitting a bid for this solicitation. The Vendor personnel assigned to other Department projects outside this Agreement, shall hold and maintain any confidential information that could benefit the Vendor on future solicitations in strictest confidence.

The Department will avoid Organizational Conflict of Interest through mitigation efforts in three categories:

A. " Unequal Access " wherein an unfair competitive advantage surfaces when a Vendor obtains information not generally available to other competitors, and where such information would assist them in winning the contract over their competitors.
B. " Impaired Objectivity " wherein a support Vendor is performing duties that involve assessing or evaluating itself or related entity.
C. " Biased Ground Rules " wherein the Vendor is writing the SOW, performing systems engineering, or providing technical direction efforts.

Need help with MFMP ? Contact the MFMP Customer Service Desk at 866-352-3776 if you have any questions regarding application functionality.

3. Vendor Response will Include:

3.1 Price per hour

3.2 Candidate Resume
Please upload your candidate's resume and any supporting documents, requested (i.e. skills matrix, recommendations, etc.) (maximum file size is 20 MB).

NOTES :
1. Submitting a "video " resume is strictly prohibited and will automatically disqualify your candidate from further consideration. Do not upload a video resume in Ariba OR email a video resume (or link to a video resume) separately to ANY FDOT personnel.
2. PDF or Word doc are the only acceptable formats for resume submission. Resumes submitted in JPG format will be disqualified.
3. Failure to upload a resume at the time of candidate submission will result in quote disqualification.

3.3 Exhibit E: Resume Self - Certification Form
When submitting a response to an RFQ the Contractor shall submit with its response a signed Resume Self-Certification Form (Exhibit E) to the Department for each candidate included in the RFQ response. For a blank form, see the DMS IT Staff Augmentation Contract website here: Exhibit E - Resume Self-Certification Form.pdf (ccplatform.net)

NOTES :
1. PDF is the only acceptable format for submission of the Exhibit E form. Forms submitted in JPG format will be disqualified.
2. Failure to upload the Exhibit E form at the time of candidate submission will result in quote disqualification.
3. Failure to upload a complete Exhibit E form, with all fields filled in, at the time of candidate submission will result in disqualification.

4 Scope of Services

The Office of Information Technology (Client), Application Services, is looking for a senior level Program Manager that can work independently and has excellent communication and organization skills. The candidate must be able to follow State, Department, Client and Application Services processes and procedures. This candidate must be a Certified Project Management Professional (PMP) with the Project Management Institute (PMI), have kept current with project management skills to include Agile, have a working understanding of program and project management responsibilities, possess strong business analysis skills, have experience analyzing and reconciling program budgets and Florida State financial processes, as well as an extensive understanding of IT State procurement methods and practices. The candidate must have knowledge of the state IT requirements, Rules 60GG-1 through 5, F.A.C. The candidate must possess extensive knowledge and expertise in the use of program and project management methodologies and tools, resource management practices, and change management techniques. The candidate must be able to manage multiple large and/or cross-functional programs and projects of high complexity that will have a greater impact to the enterprise. The candidate must have experience in developing and maintaining working relationships with business office staff. The candidate must provide strategic consulting level support and guidance for key IT initiatives, programs and projects.

5 Education

Bachelor's Degree in Computer Science, Information Systems, Business Administration, Communication or other related field. Certified Project Management Professional (PMP) with the Project Management Institute (PMI) is required.

6 Experience

1. Eight years of IT Program Management experience is required.
2. Ten years of professional experience in Information Systems, Business Administration, or Communications is required.
3. Experience with public speaking and communicating detailed information to large groups is required.
4. Experience working with SharePoint 365 is highly desired.

7 Primary Job Duties/ Tasks

The activities this candidate will be tasked with include, but are not limited to the following:
1. Manage and coordinate large, complex efforts to support IT initiatives, programs and projects.
2. Serve as strategic interface with business office staff for the purpose of business/IT strategy development, solution discovery, service management, risk management and relationship management.
3. Communicate decisions, priorities and relevant program and project information to appropriate levels of staff regarding business office requests, programs, projects and initiatives.
4. Facilitate the planning and execution of business changes with technology solutions.
5. Serve as a lead role in enabling the business offices to achieve their objectives through the effective use of technology.
6. Understand and comply with the IT requirements outlined in Chapters 60GG-1 through 5, F.A.C.
7. Work with the program teams, project teams and vendors to collect program/project status, schedule updates, and identify and resolve conflicts.
8. Analyze, prepare, validate, and maintain cost estimates, detailed baseline budgets and monthly cost variance reports.
9. Update the program and project budgets and forecasts, perform cost variance analysis.
10. Perform other duties as assigned.

8 Job Specific Knowledge, Skills, and Abilities (KSAs)

Project and Program Management:
1. Knowledge of the principles, methods, practices, tools and techniques outlined in the Project Management Body of Knowledge (PMBOK) (current version).
2. Knowledge of the principles, methods, practices, tools and techniques outlined in the PMI Standard for Program Management (current version).
3. Knowledge of various types of contracts, and development techniques for procurement documents such as; Requests for Quotes (RFQ), Requests for Purchase (RFP), Invitation to Bid (ITB), Invitation to Negotiate (ITN), and Single Source.
4. Skill in the use of the methods and tools used for risk assessment and mitigation of risks.
5. Ability to coordinate and manage programs, projects and resources from a high and discreet level, including cost, work, and Vendor performance.
6. Ability to categorize work, set priorities, and determine short and/or long-term goals and strategies to achieve them.
7. Ability to plan, organize, coordinate and prioritize work assignments;
8. Ability to put the ideologies, techniques, and tools into practice.

Business and Technical Capabilities:
1. Knowledge of the principles, practices and techniques of the system development life cycle;
2. Knowledge of IT solutions for data infrastructure remediation, migration, and modernization needs;
3. Ability to work effectively with business staff to identify strategic opportunities and potential solutions;
4. Ability to interpret and communicate technical information related to business processes, computer programming and data processing, both verbally and in writing;
5. Ability to work with a broad range of diverse and complicated business offices.

Additional:
1. Advanced skills with Microsoft products: Word, Excel, PowerPoint, Visio, and Project.
2. Ability to relate to customers' needs, document their requirements and perform duties in the absence of staff;
3. Ability to receive and give constructive criticism, and maintain effective work relationships with others;
4. Ability to adjust to changing demands in a dynamic environment with diverse work assignments.

9 General Knowledge Skills and Abilities (KSAs):

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:
1. Initiative : Must be able to comprehend assignments, organize workload, and meet deadlines with little direction. Must be able to monitor and analyze situations to determine the next step.
2. Communication : Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
3. Customer Service : Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
4. Decision Making : Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis.
5. Flexibility : is open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.
6. Interpersonal : Shows friendliness, courtesy, understanding, and politeness to others
7. Leadership : Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations.
8. Problem Solving : Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.
9. Team Building : Encourages, inspires, and guides others toward accomplishing the common goal as an equal member of the team.
10. Quality Assurance : Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.

Source : Abacus Service Corporation