Fashion Store Manager - Sara Campbell

Now Hiring! Store Manager

       High End Women’s Fashion

Full Time

Schedule is:  10–6 Monday thru Saturday, 11-4 Sunday, working 3 Saturdays per month.

Location: 320 Prince St., Alexandria, VA 22314

Compensation: $60k - $65k annually

Job Summary:

We are seeking a Store Manager with great energy, kind, and enthusiastic to join our team at Sara Campbell. This candidate must be confident, a self-starter, love people, have a passion for style, care about being Made in the USA and commitment to giving back and serving. The perfect individual is driven and able to multitask in a fast-paced environment while staying organized and focused. 

Store Managers are responsible for building, guiding, and growing sales and profitability while ensuring a one-of-a-kind shopping experience for customers. Managers are responsible for the overall day-to-day activities and operations for the store while creating a welcome environment for customers and staff.

What’s In It for You:

• Medical and Dental Coverage
• 401k Eligibility
• Paid Holidays
• Vacation time
• Employee Discount

What You’ll Do:

Sales

• Responsible for achieving and exceeding sales goals.
• Responsible for developing and maintaining successful relationships with customers.
• Responsible for identifying opportunities to drive additional sales and traffic by: Hosting community events, Coordinating Girls Night Out (GNO) parties, reaching out to actively support women’s causes, especially those important to our customers, bringing in outside trunk shows.
• Track sales through “Beat Yesterday.”

Customer Service

• Responsible for creating a customer focused environment.
• Ensure each customer receives outstanding service by providing a friendly environment, product knowledge and honest advice.
• Develop shoppers into loyal customers through personal attention, prompt customer follow-up, and communication.
• Educates staff and customers on product information.
• Encourages staff to solicit customer feedback to improve our product and store environment.

Staff Development

• Create a welcoming, energetic, and professional store environment.
• Adhere to and enforce all Sara Campbell Ltd standards, practices, policies, and procedures.
• Lead by example by maintaining the highest level of integrity at all times.
• Represent our brand and ensure all associates represent our brand in a polished and professional manner.
• Schedule staff based on store hours allocated.
• Provide associates with effective sales training and customer service techniques.
• Provide continuous professional development, conduct performance appraisals, and provide coaching for all associates.
• Motivate staff through team building activities, contests, promotions, meetings, and feedback.
• Build an environment that fosters open and respectful communication with staff.
• Recruit, train, motivate and retain quality sales associates. Develop bench strength for potential open positions.

Operations

• Continuously evaluate operations looking for opportunities to enhance efficiency, productivity, and profitability
• Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage.
• Exhibit a clear understanding of front and back of house retail operations and be able to quickly identify improvements needed.
• Present a well-stocked, clean and beautifully sales floor.
• Have a comprehensive knowledge of the Retail Standards Manual
• Develop loss prevention awareness among staff.
• Responsible for accuracy of inventory and conducting physical inventories.
• Approve time and attendance accuracy amongst all staff.

Merchandising

• Maintain a high level of visual merchandising.
• Ensure store windows and displays look fresh, inviting, and new.
• Merchandising should be changed frequently.
• Actively look for replenishment opportunities through restocking.

What You’ll Need:

• Bachelor’s degree is preferred.
• Strong Management and leadership skills
• Strong understanding of retail practices and customer service techniques
• Computer skills to include operation of retail POS systems.
• Be organized, energetic, responsible, and honest.
• An excellent communicator, with customer focus.
• Must be agreeable to work weekends and holidays, 3 Saturdays a month.
• Must be fit to lift, carry, or otherwise move objects weighing up to 20 pounds when merchandising the sales floor and use of ladders or stairs.

About Us:

Sara Campbell LTD is a specialty apparel retailer specializing in women's apparel, with a primary focus on dresses. We are committed to making our apparel in the USA, with our headquarters in Boston. In 2008, we went from being a private label manufacturer for major retailers and launched a chain of specialty boutiques where we carry our own branded label. We currently operate brick and mortar boutiques across various states and have an online presence. We are a small, privately owned company and pride ourselves on connecting with our communities while supporting Made in USA labor and job creation.

Sara Campbell participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For all new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.