Farmers Insurance - Customer Service Representative - Lane Lewis-Farmers Insurance Agency

Are you a detail oriented person? Are you looking to upgrade your current skill set? Are you searching for a fast paced insurance office that is customer service driven.

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

Prior insurance experience is necessary.

Individuals with Farmers Insurance experience are strongly encouraged to apply.

Apply for the position today by completing the form and completing the assessment.

Salary Range: $27000.00 - $40000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Flexible Schedule

Mon-Fri Schedule

Evenings Off

Responsibilities

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls.
• Schedule appointments for office team to speak with prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

• Individuals with Farmers Insurance experience strongly encouraged to apply
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.
• Adhering to strict FCC rules, please don't apply if you have any charges related to theft, violence, drugs within the past seven years or ANY past convictions concerning violation of the FCC rules.