Family Support Worker - Maximus

You need to be in a commutable distance of Cambridge and is a part time role of 18.75hours.

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The facilitator will deliver engaging and entertaining online sessions to families on weight management that will encourage families to attend every week for 12 weeks.
The facilitator will need to deliver an all-round customer experience with a good understanding of the real-life barriers families face in meeting WM goals.
The facilitator will act as a bridge between online families and their communities to ensure families have the support and community needed to be successful in their weight management journey.

Non London - 23,000-27,000
London - 25,000-29,000

• Support the nutritionist to deliver energetic and engaging remote healthy lifestyle/weight management sessions to children and families weekly.
• Provide and develop an excellent family friendly customer journey using communication though phone, email, WhatsApp and some instances face to face.
• Work with the team to empower families to take on healthy lifestyles and behaviour effectively by understanding their individual context and needs and supporting them to change behaviours.
• Be responsible for any allocated case note recording and contribute to case reports/data input using our simple online data system.
• Have excellent area knowledge and signpost families to supportive services when needs unmet by the program are identified
• Develop relationships with local groups and clubs, and community services to advocate and promote our programmes.
• Work alongside nutritionist, behaviour change experts, contract managers and wellbeing advisors to help develop and evolve our programmes and to contribute to the wider company vision.

Qualifications & Experience
• Degree / Level 4 Qualification in Community, Education, Child Development, Health, Youth or Social care or equivalent experience.
• Worked with children and/or young people, for example as a sports coach or youth worker. (Essential)
• Experience of delivering fun, high energy, 'real' group sessions with families or children/young people
• Experience of having real conversations with families to understand their world and being able to help identify support to help families thrive.
• Experience of working with families that are often underserved.
• Have an interest in health and/or working with children.

Individual Competencies
• Excellent ability to communicate with families and parents using different means (i.e. face to face, online)
• Empathy combined with a genuine desire and commitment to improve the quality of the lives of the families.
• A resilient, non-judgmental, sensitive approach to working with and motivating our service users.
• Great sense of humour.
• Willing to reflect and develop personal performance and take accountability for this.
• IT literate especially working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team.
• Is professional at all times and ensures safe confidentiality & safeguarding are at the forefront of the day to day work. (Training provided)
• Able to carry out your roles and responsibilities well whilst holding a complex caseload.
• Clear and fluent English

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.