Family Support Provider (FSP) - Team Leader

Location: Cape Girardeau, MO
Schedule: Monday - Friday
Full-Time, Non-Exempt (Hourly)
Base Pay: $16.00/hour

Minimum Required Qualifications:

• High School Diploma / GED / HSE (at minimum)
• Must be a family member with a child who has been, or currently has, a behavioral or emotional disorder and has received mental health services.
• Must successfully complete the FSP training as approved and provided by MO DMH
• Must meet appropriate background checks from DSS, DMH, and Law Enforcement Agencies
• Must be a Missouri Resident for at least two years.
• Travel in own vehicle is required -
  • Must hold or obtain by start date, MO Class E Driver's License (Class D for IL Residents), and proof of continuous auto insurance. Must also meet CCC's Motor Vehicle Record standards policy and have reliable transportation.

What is a Family Support Provider?

Responsible for assisting with the delivery of Family Support Services for clients; identifying potential candidates for recruitment; coordinating family support services throughout our CPRC programming and other agency departments, as well as participating in activities associated with stigma reduction, consumer engagement, follow-up, etc.

Job Functions

1. Empowerment Through Knowledge:

   • Provide parents and caregivers with essential information about their child/youth's needs.
   • Explore treatment options collaboratively, ensuring informed decision-making.

2. Active Participation:

   • Guide parents/caregivers through the planning process.
   • Emphasize the importance of their voice in developing and implementing individualized treatment plans.

3. Voice Amplification:

   • Empower parents/caregivers to advocate effectively during planning meetings.
   • Ensure their perspectives are heard and valued.

4. Strengths-Based Approach:

   • Work closely with families to highlight the significance of individualized planning.
   • Leverage their inherent strengths to achieve positive outcomes.

5. Team Collaboration:

   • Educate families on the roles of various providers.
   • Promote a cohesive "team" approach to holistic care.

6. Natural Supports:

   • Discuss the benefits of natural family and community supports.
   • Encourage utilization of existing networks.

7. Problem-Solving Skills:

   • Introduce effective problem-solving methods.
   • Develop strategies to address challenges.

8. Transition Support:

   • Assist parents/caregivers of Transition Age Youth.
   • Facilitate the shift from decision-maker to supportive role as youth become more independent.

9. Community Connection:

   • Link families to vital community resources.
   • Strengthen community bonds.

10. Engagement and Re-Engagement:

    • Foster active engagement with families.
    • Reconnect with those who may have disengaged.

11. Education Advocacy:

    • Provide education on services available through CCC (Community Care Center).

12. Community Outreach:

    • Engage with the community to raise awareness.
    • Educate about available resources.

13. Clinical Team Participation:

    • Collaborate as a valued member of the clinical team.
    • Contribute insights from the client's perspective.

14. Documentation Excellence:

    • Adhere to clinical policies, DMH (Department of Mental Health) guidelines, CARF (Commission on Accreditation of Rehabilitation Facilities) standards, and federal/state program requirements.

15. Client Transportation:

    • Responsible for safe transportation of clients using agency or personal vehicles as needed.

The Agency
Community Counseling Center (CCC) - Your Behavioral Health + Wellness Resource - is a behavioral health organization that has been serving the public since 1974. We are an administrative agent for the Missouri Department of Mental Health, and we are entrusted to provide a full array of comprehensive behavioral health services within our five county catchment area.

Our Mission is to provide and support personal growth, wellness, and improved quality of life through the delivery of comprehensive behavioral health services to individuals and families residing in Bollinger, Cape Girardeau, Madison, Perry, and Ste Genevieve counties in Missouri.

Our Vision is to create a diverse and inclusive behavioral healthcare system where individuals and families can readily access mental health and substance use services, feel welcome, accepted, and leave services with hope and improved quality of life.

Commitment to Diversity, Equity, and Inclusion:

Join our team at Community Counseling Center and be part of our commitment to diversity, equity, and inclusion (DE&I). We believe that a diverse workforce fuels innovation and enables us to better serve our diverse client base. We actively seek out applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, religions, and socio-economic backgrounds. Through inclusive hiring practices, unbiased selection processes, employee resource groups, ongoing training, and transparent progress tracking, we are dedicated to creating a workplace where everyone feels valued, respected, and empowered. Join us in building an inclusive environment where every employee can thrive and contribute their unique perspectives.

Our Benefits

• 24 Paid Days Off Your First Year
  • + get a day off for your birthday!
• Seven Paid Holidays
• Competitive Health, Dental, Vision, and Supplemental Insurance
• Company Paid Life and LTD Insurance
• Retirement Auto-Enrollment
• Public Service Loan Forgiveness (PSLF)
• National Health Service Corps (NHSC) Approved Site
• Employee Referral Program
• Much More!

Community Counseling Center is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCC will consider requests for reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, etc., please contact employment@cccntr.com to speak with us about your needs.