Family Services Coordinator - Ft. Knox - Choctaw Global

About the Role:

We are seeking a highly motivated and experienced Family Services Coordinator to join our team. As a Family Services Coordinator, you will be responsible for providing support and assistance to military families in need. You will support the United States Army Recruiting Command (USAREC) Family Programs (FP) and the Quality-of-Life Outreach Program (QoLOP) by providing Family Services Coordinators program support to the Soldiers, families, and Government Service (GS) Civilians assigned to the command who either are assigned to Ft Knox KY or are geographically dispersed within the commands area of operations both Continental United States (CONUS) and OCONUS.

Minimum Qualifications:

• Bachelor's degree in social science field, business, public administration, or related field.
• Knowledge of military culture and the unique challenges faced by military families.
• Strong communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Master's degree in social science field, business, public administration, or related field.
• Experience working with military families.
• Bilingual in English and Spanish.

Responsibilities:

• Prepare and Manage Correspondence: The FSC shall review and become familiar with the USAREC correspondence guide. When updating the Resource Guide, Website, Information and Referral resource spreadsheet, preparing and training slides and materials, will be prepared (typed, edited, and formatted) in accordance with applicable guidelines.
• Update HQ USAREC Soldier and Family support services website and platforms: The FSC shall ensure all information and referral resources listed on websites utilized by SFAB to communicate with subordinate units and Families is correct and current and that all old and outdated info is purged from those sites. Post updated resources and information of SFAB websites approved by the government.
• Wellness Training: The FSC shall annually conduct or assist Soldier and Spouse wellness training either in person, virtually or telephonically, by providing presentations on information and referral resources, AOS, MOS, relocation assistance resources, wellbeing program and services, and others. The FSC shall answer questions and conduct follow-up, and any additional training as needed.
• Gym Memberships: The FSC shall review all Armed Services (AS) Young Men’s Christian Association (YMCA) Gym Membership Independent Duty Personnel (IDP) requests submitted for completeness and correctness and provide assistance to Commanders and Soldiers on utilizing the ASYMCA Gym Membership Program. The FSC will serve as the Military Component Approving Official (MCAO) for USAREC.
• Family Programs Volunteer Services: The FSC shall support Family Programs Volunteer services by providing guidance and training to SFAs and SFRGs on how to use and input Volunteer Hours and Volunteer Records into Volunteer Management Information System and preparing and printing volunteer awards.
• Recruiting and Retention College (RRC) Briefings: The FSC shall provide weekly briefings at the Recruiting and Retention College (located at Ft. Knox KY), to new Recruiters attending the Army Recruiting Course (ARC), and newly assigned Company Commanders and First Sergeants, attending the Co CDR/1SG Course and Company Executive Officers attending the Co XO Course.

EEO/AAP STATEMENT:

We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to craft and maintain an environment that respects diverse traditions, heritages, and experiences. Choctaw is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions) sexual orientation, gender identify, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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