Family Nurse Practitioner Primary Care at Upward Health

New Orleans, LA 70112

About the Job

Nurse Practitioner (NP)

Upward Health is a home-based medical group specializing in primary care and behavioral health for individuals with complex needs. We serve patients throughout their communities, and we diagnose, treat, and prescribe anywhere our patients call home. We reduce barriers to care such as lengthy delays due to scheduling. We see patients when they need us, for as much time as they need, bringing care to them. Beyond medical supports, we also assist our patients with challenges that may affect their health, such as food insecurity, social isolation, housing needs, transportation and more. It is no wonder 98% of patients report being fully satisfied with Upward Health!

Upward Health provides technology-enabled, integrated, and coordinated care delivery services that improve outcomes and reduce costs for patients with severe behavioral health diagnoses and co-morbid, chronic physical conditions. We are not your typical medical practice. At Upward Health, we see every day as an opportunity to make a difference in our patients' lives. We could tell you about our outcomes and patient satisfaction ratings. We could tell you about our commitment to our mission. Or you could join us and experience it all for yourself.

WHY IS THIS ROLE CRITICAL?

The primary responsibility of the Nurse Practitioner is providing high quality patient care. The position is responsible for performing primary care visits, transition of care visits, annual wellness visits, risk adjustment, and urgent visits via our telehealth platform. We provide training, assistance with multi-state licensing, malpractice insurance and an energetic team dedicated to providing the best possible care for our patients.

Key responsibilities for Nurse Practitioner:

Triage, diagnose, and treat patients at home via our virtual care platform.

Under the guidance of the medical director, function as a day-to-day clinical leader, providing decision support, and directing the multidisciplinary team.

Determine the need for non-urgent and urgent visits in the patient’s home or virtually to avoid unnecessary ED visits and hospital admission.
Ensure all appropriate screening tests and quality measures are addressed for each patient.
Refer patients appropriately for behavioral health and other specialty services.

Provide a positive patient experience with excellent bedside manner and delivery of consistently high-quality care.

Coordinate with other providers across the continuum of care, including PCP, hospitalist, and SNF providers to smooth transitions and prevent readmissions.

Participate in the on-call provider schedule to provide coverage for our 24/7 patient hotline. This will require after hours and weekend availability via phone on a recurring basis.
Foster a collaborative working environment with all members of the interdisciplinary team. Contribute to daily huddles, weekly and ad-hoc team meetings and patient discussions.

Perform other duties as assigned.

Our ideal candidate for Nurse Practitioner:

Experience in providing primary care, urgent and emergent care for complex patients with multiple chronic conditions.

Experience working in an inpatient and outpatient or home care settings.

Experience working with both Medicare and Medicaid patients.

Demonstrated ability to screen, monitor and treat high acuity patients in their homes safely and effectively.

Dedication to principles of health equity and transforming care for patients wherever they call home.

Ability to support and provide clinical leadership to and effective coordination with the multidisciplinary team.

Excellent written, computer, and oral communication skills – ability to communicate with the clinical team efficiently and proactively.
Prior experience with motivational interviewing, vulnerable populations and trauma-informed care is a plus.

Key Competencies for Nurse Practitioner, NP:

Ideal candidate has a minimum of 5 years’ experience as a provider.

Ideal Candidate has a multi-state Advanced Nursing License.

A valid driver’s license and auto liability insurance.

Willingness to travel, when necessary, though responsibilities are mainly performed virtually.

Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

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