Family Assistant / Chef - Excellence Services, LLC

Excellence Services LLC is a professional private-owned company that provides luxury service for an HNW family exclusively. 

● Atherton, CA, 94027 (On-site)

● Full-Time, Non-Exempt, Hourly Position.

● Typically 5~6 days, 40~50 hours work week. 

(Usually Saturday Off; need flexibility and 24/7 mentality)

● $95,000 - $144,000/year, DOE & Negotiable.

● Up to 20% performance-based Bonus.

● Benefits: Health Insurance, Paid Vacation, Paid Meal Breaks, etc.

Main Duties:

● Chef

   ○ Cook breakfast 5~6 days a week.

   ○ Prepare takeaway lunch box 4~5 days a week.

   ○ Cook lunch & dinner 1~2 days a week.

   ○ Create menus and grocery list; order & receive groceries.

   ○ Maintaining a clean & organized kitchen during/after meal preparation.

● Assistant

   ○ Chauffeur the Principals and their family.

   ○ Run errands.

   ○ Light chores.

   ○ Manage vendors.

   ○ Other personal assistant duties.

Minimum Requirements:

● Able to cook a variety of dishes; able to provide a culinary portfolio.

● Able to cook 7~8 dishes in 2~3 hours, family serving style. 

● Flexible schedule; can work overtime, weekends, holidays, and morning/evening shifts as needed. 

● Strong service mindset and a can-do attitude. Hands-on.

● A 24/7 mentality; adaptable to last-minute changes.

● Humble personality; takes feedback/criticism well; follows the rules and instructions firmly.

● Has a driver’s license and a clean driving record.

● Tech-savvy; comfortable with primarily written correspondence and extensive reporting working environment.

● Adaptable to a fast-paced, non-social, and formal environment.

● Authorized to work in the United States without requiring sponsorship for an employment visa.

● Able to pass an extensive reference check and background check.

● Annual flu shot required.

Other Requirements (preferred): 

● Has experience working in a high-net-worth private family.

● Has experience working as an assistant for c-level executives or high-profile individuals.

● Has a Bachelor's or higher degree.

● Strong verbal & non-verbal communication skills.

● Strong multitasking and time management skills.

● Familiar with G-suite & Mac OS.

● Able to travel with the family when needed.

Other Responsibilities:

● Souces vendors and maintains a vendor list.

● Supervises and oversees vendors on-site.

● Works closely with other staff on various household projects.

● Performs walkthroughs using household checklists.

● Keeps an inventory of household supplies & personal items for Principals.

● Purchases order submission, get approval, place orders, and track delivery status.

● Secures residence at the end of the day when needed – all doors locked, security system armed.

● Responds to incoming calls and greets guests.

● Prepares home for occasional events. Coordinates with vendors for holiday decor.

● Submits daily task lists and task status reports.

● Manages seasonal wardrobes and clothing size rotations.

● Plans and coordinate the family’s activities and events

● Maintains Principals’ calendars and schedules personal appointments as needed.

● Purchases gifts, maintains gift tracker, reviews and audits receipts.

● Keeps track of birthdays and other important dates.

● Performs other duties as assigned.

OUR CORE VALUES:

●  Principals’ First: Always put our principals’ needs and interests first.

●  Learn from mistakes: Admit mistakes upfront. Learns and grows from mistakes.

●  Conscientious: Attention to detail. Finishes duties mindfully, effectively, and promptly.

●  Dedication: Shows a deep commitment to the role and the company.  

●  Accountable: Takes ownership of tasks and completes thorough due diligence.

●  Independent: Thinks and acts independently. Able to be self-taught and keep improving.

●  Resilience: Never complains or shies away from work. Welcome feedback and can thrive under pressure.
 

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