Facility Operations Manager - Ageatia Global Solutions

Description:
Responsible for managing the day-to-day operations of various facilities to ensure the operations, maintenance, and vendor management standards of the contract are met in a cost-effective, safe, and efficient manner. Works in cooperation with customer's local management and Operations & Maintenance service subcontractors. Is responsible for managing local facility operations in accordance with approved operating guidelines and managing the corresponding budget. Leads O&M facility staff on large individual sites or a group of remote sites.

• Ensures that all facilities are operated and maintained in a cost-effective and safe condition in accordance with the approved budget and the customer's requirements to fulfill O&M contractual obligations.
• Maintains a proactive relationship with customers and understands the business needs of local customers. Communicates those business needs to Client management.
• Reviews and approves expenditures for tools, equipment, supplies, materials, and additional contract requirements. May assist with the preparation of the facility budget.
• Communicates operating philosophy, objectives, and expectations to Client O&M staff in a continuing effort to build the team.
• Manages, directs, and schedules day-to-day and long-range activities for assigned properties and ensures that the O&M staff are properly following processes and procedures.
• Manages and supervises facility personnel including hiring, promotions, recognition, discipline, and performance management. Plans, directs, and monitors the performance objectives of Operations and Maintenance personnel.
• May establish process performance metrics; tracking, analyzing, and reporting performance in terms of quality, safety, cost, and customer satisfaction. May take corrective action to bring about required change and ensure contract requirements have been executed at a level above the specified standards.
• Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction.
• Manages subcontractor specifications, problems/issues, performance, and administration.
• Provides technical expertise and guidance to O&M staff and manages resolution of complex problems.
• Provides the technical and management direction for all Facility Management services and utilizes all Client resources (i.e. Branch, Procurement, etc.) to reduce costs and increase satisfaction.
• Complies with all company policies and procedures and adheres to company standards.

Experience Required

• Bachelor's degree in electrical or mechanical engineering or equivalent experience required.
• Five years of facility management or building operations experience required with three years of supervisory experience in management, budgeting, vendor management, operations and maintenance required.
• Demonstrate leadership abilities and organizational skills
• Demonstrate communication and interpersonal skills.
• Able to manage and train entry-level personnel.
• Able to deal with customers and others at all levels.
• Must be a team player, committed to working in a quality environment.
• Required to report to the job site on a daily basis
• May require the ability to travel.