Facility Manager at University of Utah
Salt Lake City, UT 84112
About the Job
Facility Manager
Job Summary
Seeking a dynamic, experienced, team oriented professional to serve as the primary interface between our customers and our team members. Must enjoy working with vendors and the public, have a heart for customer service, and enjoy a variety of tasks (negotiating contracts to plunging toilets). This property management role demands a high level of accountability, professional demeanor, the ability to build and foster professional relationships, and a healthy sense of humor. We support 24/7 operations; you must be flexible as some early mornings, evenings, and weekends may be required. Must be willing to learn, have a keen eye for detail, and committed to the success of the team.
Responsibilities
DisclaimerThis job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.1. Promptly address and effectively resolve tenant issues, requests, and complaints (building aesthetics, parking issues, janitorial concerns, support tenant parties, meetings and special events, etc.) follow up with customers to ensure expectations have been met.2. Coordinate services and oversee vendors (janitorial, landscaping, pest control, security, parking, window washing, snow removal, etc.) to ensure customer service, safety, timely resolution of issues, technical skills, safety, job knowledge, and adherence to building rules and REA procedures.3. Create schedules and conduct property inspections, coordinate appropriate services for issues that need to be corrected, follow up to ensure appropriate resolution, communicate status and/or concerns to Management and Engineering team members.4. Assist with monitoring costs for vendor services and ensure that services are provided in accordance with negotiated service agreements and contracts.5. Assist with tenant meetings, respond to tenant concerns and relay information as appropriate.6. Prepare and send tenant communications consistent in messaging that support REA's commitment to superior customer service.7. Assist with requests for proposal, bid processes, and annual CAM reconciliation.8. Assist Accounting Department to ensure billing accuracy and functionality of A/P and A/R processes.9. Participate in design and construction meetings and evaluate project proposals with lead workers to determine labor and supply inputs, make recommendations for modifications where appropriate.10. Perform administrative functions such as producing reports from CMS, reporting on building energy consumption and utility usage, coordinating access control in CCure, parking access, etc.11. Support and assist Operations and Engineering team and others in the department as requested.12. Oversees vendors and addresses tenant concerns on a 24 hour a day, 7 day a week basis.
Problem SolvingThis position will interface with REA's Accounting team to assist with resolving billing and fund allocation issues, will assist REA's Construction Project Management team to resolve issues related to tenant improvement and billable work order projects and will support our Operations and Engineering team as needed with special projects to exceed the expectations of our customers.
Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), and walking.Seldom: Physical labor, bending, and reaching overhead.
Minimum Qualifications
Bachelor's degree in Business, Facilities Management, Engineering, or a related field, or equivalency (one year of education can be substituted for two years of related work experience); four years of progressively more responsible experience; demonstrated interpersonal skills; budgeting and purchasing experience; supply system management; and a commitment to provide excellent customer service required. Experience must include facilities management knowledge in preventative maintenance, HVAC systems and operations, mechanical, electrical, and plumbing, interior design, safety coordination, and demonstrated knowledge of custodial activities.
Preferences
Special Instructions
Requisition Number: PRN40398B
Full Time or Part Time? Full Time
Work Schedule Summary: Primarily onsite Monday – Friday with office hours variable between 7am and 6pm. Some early mornings, evenings, and weekends may be required.
Department: 01744 - Workplace Services
Location: Campus
Pay Rate Range: $68,000- $72,000
Close Date: 2/22/2025
Open Until Filled:
To apply, visit https://utah.peopleadmin.com/postings/174345
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