Facility Manager - AVI/Employee Parking Manager - SP Plus Corporation

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

What you’ll do

• Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations
• Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions
• Manage employee and automated users parking oppertation 
• Maximize profitability through revenue control procedures and managing the operation's budget
• Monitor location maintenance for cleanliness standards. 
• Responsible for the transponder inventory for all lots monthly
• Monitor, track, and maintain Airport Concessionaires and Air Lines issued parking permit accounts

Qualifications

What you need  

• 3-5 years management experience
• Computer Skills: Intermediate Excel knowledge required, Word, Excel, Email
• High degree of accuracy; great attention to detail
• Strong customer service skills
• Effective Communication and Organization Skills required 

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

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