Facilities Soft Service Manager - Sodexo

Are you looking for a new rewarding role? If you answered YES to all these questions, this role is for you!

Sodexo Corporate Service Division is seeking a qualified Soft Services Facilities Manager to support a manufacturing client in Greenwood, SC. This position will report onsite.

Job Summary: 

Soft Services Lead is responsible for overseeing and managing non-technical or "soft" facilities management services within an organization. These services often include aspects related to the day-to-day operations and comfort of the facility, such as custodial services, landscaping, pest control, laundry, landscaping, snow removal, recycling initiative.

RESPONSIBIILITIES AND DUTIES INCLUE BUT NOT LIMITED TO:

• Manage day to day running of Site Soft Services in respect to Grounds, Janitorial, Landscaping, Pest Control and Security Services.
• Measure soft services team performance and implement solutions to increase staff productivity.
• Design soft services scope and manage all facilities tasks including schedules and daily routines.
• Supervise soft services consumables consumption, cleaning chemical, and supplies to implement best practices and savings.
• Monitor activities and measures effectiveness of security services, providing basic coordination of internal security personnel.
• Maintain outdoor areas, gardens, landscaping in exceptional conditions. This may involve production and monitoring of yearly plans and corrective action as required.
• Implement inspections and audits programs, focus on Quality Assurance and Quality Control to ensure a safe and comfortable workplace.
• Implement Sodexo programs and global standards to ensure comfort, cleanliness, and well-being of customers.
• Support technology implementation, suggest and recommend new ways of working and equipment to increase staff productivity and performance.
• Capture customer feedback, track improvements and ensure exceptional customer satisfaction.
• Management, reporting and monitoring of performance and accounts to ensure control of spending and budgets.

Required Qualifications

• Strong leadership, communication, and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders and lead a team.
• Proficiency in Microsoft Office Suite, Power BI, Smartsheet and facilities management software applications.
• Flexibility to work outside regular business hours and respond to emergencies or urgent issues as needed.
• Fluent in Spanish is preferred.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Basic Education Requirement - Associate's Degree or equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending)

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.