Facilities Shift Manager (Grave) - Westgate Resorts

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

General Summary Of Duties:

As a Swing/Overnight Shift Facilities Manager you will be responsible for supervising and orchestrating repairs and improvements throughout the property, communication with other departments during your shift and within our department.  Your attentiveness and eye for design will guarantee the beauty and functionality of our resort ensuring the safety and satisfaction of all our guests. 

Role and Responsibilities: (Includes but is not limited to the following)

• Oversee all Engineering operations on shift.
• Participate in the interviewing, selection and management of employees.
• Coordinate with all managers and department heads on special events and projects on their respective shifts.
• Monitor and ensure the productivity level of personnel is maintained.
• Maintain employee staffing and scheduling pertaining to their shift of responsibility.
• Responsible for following up on engineering issues that are transferred from shift to shift.
• Manage and coordinate general maintenance activities, such as filter changes, backflow preventers, maintenance, and repairs of equipment for all evening engineers.
• Attend all leadership meetings.
• Emergency response coordinator in the event of an emergency; notify appropriate levels and related parties (i.e. - Nevada Power, CCFD, etc.).
• Direct and coordinate with outside contractors performing work on back shifts to determine root of problem and ensure resolution.
• Physical ability to access all areas of the property.
• Work closely with other departments.
• When necessary be available 24 hours a day, 7 days a week.
• Maintain a clean DMV record.
• Provide a current Nevada Motor Vehicle Report to the department leader and Risk Management every 6 months
• Immediately notify department leadership of any changes to the Nevada Driver’s License status.
• Other duties as assigned

Performance Requirements: (Knowledge, skills and abilities)

• At least five years of experience with general maintenance in casino/hotel industry. 
• At least two years of management or supervisory experience.
• HVAC, Electrical, Plumbing, Lighting knowledge.
• Knowledge of General maintenance skills.
• Experience using hand tools, computer skills, accounting estimating, ten key, and data entry.
• Strong written and verbal communication skills with the ability to effectively communicate in English.
• Excellent customer service skills.
• High School diploma or equivalent.
• Polished appearance and demeanor.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

At least 21 years of age 

PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a physical plant, tight spaces or high places, construction site and all locations throughout the property. 
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. 
• The noise level in the work environment is usually moderate. 
• When on the casino floor, the noise level increases to loud.  A casino environment typically allows smoking.
• Constant contact with executives, department management, applicants, employees and guests is necessary. 
• Requires prolonged sitting or standing and mobility. 
• Requires bending and reaching. 
• Involves transporting, pushing, pulling, and maneuvering items weighing up to 100 lbs. 
• Requires eye/hand coordination.  Requires use of standard office equipment. Requires basic math. 
• Ability to push and/or pull file cabinet drawers weighing up to 5 lbs. 
• Requires the ability to distinguish letters, numbers and symbols. 
• Communicate directly, written and telephonically with guests and employees and read and write in English.  

Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions. 

Experience  Requirements:

• Some gaming law knowledge.
• Journeyman background.
• Previous experience in a large, luxury resort setting.