Facilities Manager - Jones Lang LaSalle Incorporated

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facility Manager

What this job involves:

Seeking a motivated and proactive Facility Manager to be the single point of contact responsible for the daily operations and management of a facility in New York City.  Reporting to the Senior Director of Operations, this manager will mentor, guide, and lead the site team in executing flawless Integrated Facilities Management.

ESSENTIAL FUNCTIONS

Finance:

• Analysis and accurate reporting/ forecasting
• Demonstrate the ability to interpret and explain results and variances.
• Operating Budget, forecast development and adherence and tracking of savings and cost avoidance.
• Capital Budget development and adherence where control remains with JLL.

Sourcing:

• Evaluate and assure service levels are met, right size where appropriate with Client concurrence.
• Develop (in conjunction with Sourcing Manager) sourcing plan that includes appropriate MWDBE bidders, assist with RFP/RFQ process in support of Client objectives.

Operations:

• Monitor overall workflow to assure timely completion within established SLA’s. 
• Provide feedback to subordinates on workflow compliance. 
• Review dispatch matrices semi-annually.  Meet or exceed customer satisfaction rating.
• Work closely with CEM (Critical Environment Management) and engineering teams to assure completion of scheduled PM’s and adherence to CEM processes. 
• Monitor capacity and respond to identified changes gaining stakeholder approvals via the change control process. 
• Assure all facilities evaluated are in compliance and pass the Management and/or Operations audits.
• Implement best practices and monitor their effectiveness keeping the Client informed of the value-add measures being implemented. 
• Inspect facilities on a consistent basis. 
• Participate in across area facility inspections to assure consistent delivery of services. 

Talent Management:

• Exhibit leadership qualities and enthusiasm being the guidepost for others to emulate to assure your team is high performing. 
• Assure teams are completing required training and encourage additional training where appropriate. 
• Identify succession planning where appropriate and coach up or out when required. 
• Mentor and counsel employees regarding career plans coaching them to the next level.  
• Complete IPMP’s on time and assure quality conversations are collaborative and open in content and dialogue.

Client Service:

• Assure an effective communication protocol is in place on both the JLL and Client side with peers, subordinates, senior managers, vendors, and customers. 
• Respond promptly and accurately to email and phone communications. 
• Actively participate in meetings sharing ideas and solutions as may be appropriate. 
• Instill a high level of performance expectations from team members to include client focus, open and timely communication up and down the organization and encourages risk taking and innovation. 

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis is required; MBA is a plus.
• Minimum of 8 years industry experience required either in the corporate environment, third party service provider or as a consultant.
• Strong organizational and management
• Strong interpersonal and supervisory skills
• Strong presentation skills
• Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful
• Excellent verbal and written communication skills
• Proficient in MS Office, and MS SharePoint
• Ability to manage both technical and administrative staff; experience in matrix management organization is desired. Ability to oversee multiple facilities of different functions.
• Ability to supervise vendor performance during normal and off hours including weekends when necessary.

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay. We can’t wait to see where your ambitions take you at JLL. Apply today!

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

On-site –New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.