Facilities Management Regional Director of Healthcare Operations (POM) - Midwest United States - Compass Group, North America

Crothall Healthcare

Salary: $170 to $200K


Other Forms of Compensation: $55K Yearly RDO Bonus Potential





Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at www.Crothall.com.





Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.




Job Summary



The Regional Director of Operations participates on a management team for the district and provides overall planning, direction, evaluation and control of units, achieving operational and financial goals. The Regional Director provides guidance and motivation to District Directors, as well as other Managers and associates. The role also is instrumental in establishing and maintaining effective customer/client rapport with our hospital clients in the Plant Operations Division.


Key Responsibilities:


Is well versed in all aspects of Facilities Management, with a proven track record of success

Possesses strong strategic thinking skills, with an emphasis on delivering and measuring action plans

Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers

Embraces excellence in customer service both for internal and external customers; has excellent verbal and written communication and customer service skills

Demonstrates initiative and good judgment in assisting customers, clients, peers and subordinates.

Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations to person(s) involved

Has a high level of resilience during stressful periods and the ability to handle last minute changes.

Manages all accounts within a region to ensure compliance with government and agency standards and to ensure profitability of the region

Handles and ensures compliance with the Joint Commission, State Health Department, EPA, DEP, ADA, UST, and other regulatory business appointments

Attends committee meetings to understand the needs of the client

Ensures consistent and fair administration of personnel policies

Manages planning, budget analysis and reporting for the Region and/or District


Preferred Qualifications:


Bachelor's Degree in Engineering highly preferred; Bachelor’s Degree required. Master’s Degree preferred

Ten years of Multi Unit experience in Facilities Management in an acute care hospital, required

Experience in P&L management

Should have proficiency in CMMS Systems, Microsoft Excel, Word, and Outlook

Certified Health Care Facility Manager (CHFM) preferred

Possess a strong knowledge and understanding of healthcare building mechanical, structural, and electrical systems

Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement

Contract-managed service experience, preferred

Strong leadership and communication skills

Demonstrates initiative, ownership, multi-tasking, prioritization and organizational skills

Extensive travel required for this position (on the road about 90% of the time)

Ideal candidate will reside in the Midwest United States or be willing to relocate to the Midwest (ideal location would be Chicago, IL)





Apply to Crothall today!


Crothall is a member of Compass Group USA


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.


Crothall maintains a drug-free workplace.


Applications are accepted on an ongoing basis.


Associates at Crothall are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Flexible Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Req ID: 1314014


Crothall Healthcare


Abigail Van Eman


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