Facilities and Maintenance Manager - Keystone Management LLC

Have you ever been part of a community or visited a community where you felt like you belong?
You felt heard, seen, and appreciated for who you are and the uniqueness you bring to the
community. The people were warm and inviting. Everyone was willing to help everyone. There were
challenges, but collectively that community was always able to overcome them. You always felt
respected, safe, and protected. The community environment created happiness every time you
entered it. Imagine being a part of this community experience every day. Now make it your reality
and come join our Keystone team.
 
Our company was started with the intent of changing the world, one world at a time. Let us change
your world.
 
We work hard AND we Play hard.
We surround you with the BEST people.
We provide you with the BEST benefits.
AND you even get your birthday as a paid day off.
 
Let us help Change Your world.
 
JOB SUMMARY:
 
The Facilities and Maintenance Manager will support a 24-hour operation, monitor technician
performance, and verify that assigned projects, maintenance, and repair procedures are carried out to
airport standards. Provide daily oversight of maintenance procedures related to the terminal and
catering facility.
The Facilities and Maintenance Manager is responsible for supporting overlapping shift work and
alternating personnel. The Facilities and Maintenance Manager will verify and enforce policies and
procedures to ensure the safety of employees and customers by OSHA and Boston Logan Airport
Policies. The Facilities and Maintenance Manager will establish and maintain daily communication
with the customer and generate reports as required.
 
Location:  Boston Logan International Airport
Salary:  $85,000.00 - $110,000.00 Annually
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Birthday off
• Referral program
• Tuition reimbursement
• Vision insurance

• Ensure corrective and preventative maintenance and repairs to building systems to include but not limited to mechanical, electrical, plumbing, ventilation and HVAC systems, life/safety systems, basic carpentry and drywall.
• Establish priorities daily for all facilities maintenance requests and adjust technician schedules to meet regular and emergency demand.
• Implement work order schedules and maximize usage of available capacity and resources along with daily office operations.
• Provide employees with the steps needed to complete work orders.
• Coordinate work with other Boston Logan department employees and contractors.
• Identify opportunities for improvement of the facility and the facility maintenance program.
• Ensure completion of company issued safety programs.
• Communicate and enforce workplace safety precautions with employees.
• Ensure timecards are accurate and submitted to the appropriate payroll personnel on time.
• Advise HR of payroll discrepancies.
• Ensure operational compliance with all appropriate laws and policies (including OSHA safety practices and procedures).
• Coordinate the use of outside vendors for various repairs and monitor performance; facilitate bids for third-party workers; review and make recommendations.
• Manage facility spend and budgets for daily operations and special projects per customer requirements.
• Manage expenses; submit itemized receipts monthly to Accounts Director.
• Capture before and after work photos. Provide to Accounts Director on a weekly basis.
• Function as a contact for the customer and provide the customer with status reports as required.
• Ensure that maintenance was coordinated with the appropriate airport personnel.
• Monitor inventory and order supplies to include tool audits.

• Manage and supervise 1st, 2nd, and 3rd shift technicians. Responsible for training, development and work assignments.
• Conduct performance appraisals; reward and coach employees; discipline adhering to Keystone policies; address employee issues promptly.
• Proven ability to manage by influence and ability to build and maintain credibility.
• Receives general direction as to goals and the achievement of those goals. Evaluated based on the successful performance of essential job duties and responsibilities and achievement of goals.
• Participate in the interview process; assist with the selection of new employees for the team; onboard and train employees as needed.

• Establish and maintain effective client rapport for a mutually beneficial business relationship.
• Ensuring highest level of professionalism.
• A commitment to continuous improvement and professional development.
• Practice ownership, take accountability, and have the ability to manage own work, prioritize tasks, and deliver quality results on time and with limited supervision.
• Ability to work in a fast-paced environment and build and maintain collaborative working relationships.
• Ensure the smooth operation of the technician team by creating a culture of efficient execution.
• Create an environment in which employees thrive by prioritizing safety; respect and clear expectations.

• Advanced level of understanding and experience in electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
• 7-10 years of facility management experience.
• Proficiency in MS programs - PowerPoint, Excel, Outlook, Word.
• High proficiency with Computerized Maintenance Management (CMMS) system
• Minimum of 5 years of experience in mentoring, guiding and directing employees in a similar job group.
• Proven interpersonal skills, including the ability to communicate in oral and written forms effectively and efficiently, sufficient to exchange or convey information and to give and receive work direction.
• Excellent critical thinking and problem-solving skills, including the ability to maintain composure under stress, offering solutions to resolve issues.
• Strong organizational skills, ability to multi-task.
• Bachelor Degree in business, facility management, engineering or building construction or a combination of education and equivalent experience.

• Ability to walk long distances within the airport
• Ability to walk on level, uneven and slippery surfaces
• Ability to frequently reach, twist, turn, kneel, bend, squat and stoop
• Ability to operate office equipment, computer and tools
• Correctable vision and hearing
• Ability to regularly lift, drag, carry and push equipment, tools and supplies up to 50 pounds
• Ability to climb ladders
• Ability to function in high-pressure situations
• Ability to drive a vehicle
• Exposure to mechanical, electrical and noise hazards
• Exposure to inclement weather conditions
• Flexibility to be present for all shifts to support the team and/or building as needed

• Successfully pass a PowerPoint evaluation
• Successfully pass a written assessment
• Pass a Keystone Management, LLC background check
• Pass a Federal Aviation Administration background check
• Pass the Boston Logan Airport SIDA badge and drivers test within two (2) tries
• Pass a driving history check
• Possess a current driving license

 
This position is located in Boston, MA. Keystone Management, LLC is an Equal Opportunity
Employer offering competitive compensation and an excellent benefits package.
 
Upon receiving contingent offer of employment, selected candidate must comply with the
Following as a condition of employment:
 
CANDIDATE MUST SUCCESSFULLY PASS BACKGROUND AND DRUG SCREENS,
AND MOTOR VEHICLE CHECK PRIOR TO APPOINTMENT.
 
EOE Statement:
Keystone Management, LLC is an Equal Opportunity/Affirmative Action employer. It is our
policy to employ qualified applicants for all positions without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, age, veteran status, disability,
genetic information, or other protected status.
 
E-Verify Company Information:
KEYSTONE MANAGEMENT, LLC participates in the Federal Government E-Verify
Program which is an internet-based system that allows businesses to determine the
eligibility of their employees to work in the United States. Federal law required all
employers to verify the identity and employment eligibility of all persons hired to work in
the United States. Keystone Management participates in the web-based program, E-Verify
(Employment Verification), to fulfill this requirement. When necessary, information will be
provided to the Social Security Administration (SSA) and, if necessary, The Department of
Homeland Security (DHS) from your DHS Form I-9 to confirm work
authorization.  Company ID. 1642277 Registered Since: February 14, 2021 Federal law
requires identification and eligibility verification prior to employment. Males 26 and under
must provide proof of selective service registration.
 

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