External Communications Specialist - CommonSpirit Health

Hello humankindness Located conveniently in the heart of Phoenix Arizona, St. Josephs Hospital and Medical Center is a 571-bed not-for-profit hospital that provides a wide range of health social and support services. Founded in 1895 by the Sisters of Mercy St. Josephs was the first hospital in the Phoenix area. More than 125 years later St. Josephs remains dedicated to its mission of caring for the poor and underserved.We are extremely proud to be a nationally recognized center for quality quaternary care medical education and research. St. Josephs includes the internationally renowned Barrow Neurological Institute Norton Thoracic Institute Cancer Center at St. Josephs Ivy Brain Tumor Center and St. Josephs Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics neuro-rehabilitation orthopedics and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.U.S News & World Report routinely ranks St. Josephs among the top hospitals in the United States for neurology and neurosurgery. In addition St. Josephs boasts the Creighton University School of Medicine at St. Josephs and a strategic alliance with Phoenix Childrens Hospital.St. Josephs is consistently named an outstanding place to work and one of Arizonas healthiest employers. Come grow your career with one of Arizonas Most Admired Companies.Look for us on Facebook and follow us on Twitter.For the health of our community ... we are proud to be a tobacco-free campus.

The External Communications Specialist  position is responsible for assisting in the development and implementation of public relations strategies intended to create and uphold a positive image for the Central Region Markets. This role will be reporting to the Market Director Communications and will be instrumental in shaping and executing external communication strategies within the market. The  External Communication Specialist, provides support for marketing and communications efforts in support of clinics, facilities and services within the Market.  The role works in coordination and under the direction and alignment with the region and system marketing & communications leadership teams respectively.

• Support the development and implementation of comprehensive external communication strategies and plans to effectively communicate the organization's mission, values, and regional key messages through the media and into our communities.
• Support media inquiries to ensure that relationships with media representatives and outlets are managed, including proactive media pitches, press releases and media kits to generate positive media coverage.
• Support the development and implementation crisis communication plans to effectively manage and respond to potential crises or emergencies.
• Support the Development and delivery of public relations strategies to enhance the company's brand and reputation within the communities we serve and across key stakeholders, including community organizations, government agencies, and industry associations.
• Support strategies to monitor, manage and enhance the organization's reputation in the healthcare industry and the communities we serve, while addressing any negative sentiment or misinformation.
• Support executive visibility initiatives, including media interviews, speaking engagements, and industry conferences.
• Support the development and implementation of strategies to effectively manage and mitigate potential issues or crises that may impact the company's reputation.
• Support the development and production of external communication materials, including brochures, newsletters, website content, and social media posts.
• Support the development and implementation strategies to engage and communicate with external stakeholders, such as patients, families, community members, and referring physicians.
• Monitor and analyze the effectiveness of communication channels and make recommendations for improvements.
• Collaborate with internal stakeholders, such as HR, IT, and clinical teams, to gather information and create compelling external content.

Dignity Health now offers an Education Benefit program for benefit-eligible employees.  This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, and adoption assistance.

MINIMUM  

• Bachelor’s degree in Marketing, Communications, Business, or related field. 
• Minimum of 3 years of experience in marketing and/or communications roles, preferably within the healthcare industry.
• Proven track record of success in developing and implementing strategic marketing and communications plans.

• Strong understanding of healthcare, marketing and communications  trends, regulations, and best practices.

• Strong strategic thinking and problem-solving abilities.

• Excellent written and verbal communication skills, with the ability to effectively communicate complex information to various audiences.

• Excellent presentation skills. 

• Ability to work collaboratively with cross-functional teams and senior executives.

• Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.

• Excellent interpersonal skills. 

• Collaborative work style.

• Ability to work in a large geographically diverse system. 

• Strong leadership skills, with a proven ability to build, mentor, and coach a high-performing team