Express Service Advisor / Customer Service / Greeter at Plaza CDJR

Service Lane Attendant

Plaza CDJR is looking for a Service Lane Attendant to join their team!!

Job Responsibilities:

• Ensure that customers receive prompt, courteous, and effective service
• Drive the sale of technicians' time to meet departments sales forecast
• Prioritize required services, and be prepared to provide options upon request
• Keep customer informed on completion times, service expenses, and possible changes
• Ensure customer has a positive dealership experience
• Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle