Express Service Advisor - Automotive - Crown Subaru
Chattanooga, TN
About the Job
Crown Subaru has an opportunity for an EXPRESS Service Advisor for our busy service department!
This position is responsible for accurate and timely posting of labor time to repair orders as per department guidelines for the EXPRESS area of our service department as well as assisting in the Service Advisor and Service Cashier areas.
Pay Range: $30k - $45K based upon experience
A friendly and outgoing manner as well as excellent team player is essential to be successful in this position.
Work experience in an automotive dealership setting is preferred.
We are part of Crown Automotive Group, a family-owned dealership headquartered in St. Petersburg, Florida with additional locations in FL, OH and TN. We consistently provide our customers with the best value and customer service, and we need exceptional people to join our team!
The opportunities at Crown are truly limitless!
If you believe there is a "Better Way to Work" and would like to be a part of our world class team, APPLY NOW!
Here's some of what we offer:
Medical, dental and vision insurance
Paid Time Off (PTO)
Short- and long-term disability coverage
Life insurance
Flexible spending accounts
401K w/ company match
The stability of an established company
Opportunity for growth and advancement
Opportunities to serve your community
A safe and environmentally conscious work environment
Responsibilities:
Write new car PRE-Delivery inspections and used car safety checks
Will write customer pay and internal accessory tickets, new and used car 'we-owes'
Will write cars, just sold that return with issues, regardless of sales department involvement
Write repair orders and work with porter with re-pdI’s
Ensure complete and accurate transfer of all written data from repair order to computer.
Ensure 100% documentation compliance with established dealership and manufacturer policies and procedures.
Code and computer flag all warranty repair orders.
Review all repair orders for compliance to warranty policies and procedures.
Coordinate paper flow with the service cashier.
Assist service cashier and appointment coordinator with incoming phone calls.
Communicate vehicle repair status with the service advisors.
Maintain the integrity of the paper flow.
Obtain labor and parts estimates and ordering of parts
Review and update rapid recon to obtain authorization for needed repairs
Obtain labor and parts estimate for used car manager’s approval
Order parts for internal repair orders once approved
Bill parts to repair orders once obtained from vendor
Stock in all new cars and tag keys
Print addendum sticker and install in vehicle
Will assist / cover for Service Advisor as needed
Maintain professional appearance and neat work area.
Attend department meetings as requested.
Report any safety issues immediately to management.
Other duties as part of description and as per company/department needs
Qualifications:
Work experience in an automotive dealership, preferred
Basic knowledge of automotive repairs
Proficient on the computer and with other office skills, including phone
Ability to complete detailed paperwork
Ability to organize and manage multiple priorities.
Able to handle stress and problems effectively
Strong attention to detail is imperative
Successful applicants must:
Be able to able to pass pre-employment background checks such as (but not limited to) reference checks, motor vehicle record checks and drug testing.
Hold a current, valid driver license and have a clean driving record
Be able to verify their eligibility to work in the USA
EOE/DFWP
Build a rewarding new career with Crown Automotive Group! Apply now!
Thank you for your interest in working at Crown!
Why choose Crown?
Crown Automotive is family owned in St. Petersburg, FL since 1969 with additional locations in FL, OH and TN.
We care, and it’s important for us to support our community in a big way like Habitat for Humanity, Pinellas Education Foundation, Feeding Children Everywhere, John’s Hopkins All Children’s Hospital, the National Pediatric Cancer Foundation and H. Lee Moffitt Cancer Center, to name a few.
We’re the official automotive dealers of the Rays and the Tampa Bay Lightning. Recognized as a Top Workplace in 2021 through 2023 by the Tampa Bay Times.
Crown is an award-winning team in the constantly changing automotive space and a growing company.
We are proud of our company and team!