Express Service Advisor - Giles Hyundai

Position: Service Advisor
Pay & Compensation: $30,000 - $40,000

WHAT IS GOING ON?
Now is the perfect time to join our team and become part of an exciting new chapter. Currently, we are looking to add an entry-level express service advisor to our service department at Giles Hyundai in Alexandria.

WHAT DO YOU GET?

• Competitive Compensation:  We value our service team and compensate them accordingly. Expect an average first-year income of $30,000 - $40,000, with potential for substantial growth with experience. We offer competitive commissions for internal, warranty, and customer pay sales, alongside bonuses for exceptional customer satisfaction scores.

• Career Development:  We're committed to your career growth. Our transparent career path enables you to take control of your future, with opportunities for advancement within just 2 to 3 years. We anticipate promotions within the first 6 months. Apply to discover more about your potential career trajectory.

• Management & Sales Support:   Benefit from superior sales support from our experienced team of management and service staff.

• Comprehensive Benefits:  Including medical and dental coverage, paid vacation, and a 401k retirement option.

WHAT ARE WE SEARCHING FOR?
Cheap gas, the perfect margarita, and true love.  In the meantime, we're seeking an individual who takes pride in their work and is committed to helping the people of Alexandria keep their cars on the road. While experience in an automotive service department is preferred, it's not mandatory. We highly value experience in customer service roles within the public sphere.

The ideal candidate is ambitious, confident, outgoing, creative, professional, and hardworking. Other qualities we seek include:

• Organized and friendly demeanor
• Demonstrated ability to manage others
• Exceptional time management skills
• Excellent communication skills with customers
• Professional, well-groomed appearance
• Consistent record of service and sales success
• Strong commitment to positive customer satisfaction results
• Team-oriented and self-motivated
• Able to work with minimal supervision
• Clean driving record and valid driver’s license

WHAT DO YOU DO?
As a Service Advisor, you'll be responsible for:

• Overseeing service orders and managing the flow of Drive Lane.
• Providing concierge support for all owner inquiries.
• Ensuring customer satisfaction remains high.
• Assisting in diagnosing vehicle problems and overseeing administration of warranty claims.
• Collaborating with upper management to make service department decisions.

WHO ARE WE?
We are Giles Automotive Group. Our mission is to improve the lives of our employees, customers, and community. We're not just a workplace; we're a vehicle for personal and professional growth. Our positive and progressive culture sets us apart, making Giles a rewarding place to work.

WHAT'S NEXT?
If you're passionate about serving people and ready to make a meaningful career choice, we want to hear from you! Apply now and become part of a dynamic team where your talents are valued and your potential is limitless. Must be 21 or older with a valid driver's license and a decent driving record.

We are an equal opportunity employer committed to diversity and inclusion in the workplace.