Experienced Sales Specialist - Chicago Music Exchange, LLC

We are on the lookout for experienced Sales Specialists with at least three years experience, who have a passion for musical instruments to join our team. Your expertise and experience will allow you to provide exceptional service and create a world-class shopping experience for our customers. Customer obsession is at the core of this role, ensuring that every interaction leaves a lasting impression and inspires our customers on their musical journey.

General responsibilities

• Generate and drive sales within a specified musical instruments product category
• Foster and maintain customer relationships through the entire customer life cycle
• Complete daily customer outreach to connect the right gear to the right people
• Work with management to set and achieve goals for establishing, growing and expanding gross sales and margin
• Be the go to person for any customer leads, questions, calls, transactions, and returns related to your product category
• Participate in product demonstration videos for our social media and youtube channels - not required but an opportunity to establish your personal brand as a CME sales representative!

Requirements

• 3 or more years of sales experience with a proven track record of success, bonus points for music retail sales experience
• Knowledge and expertise of musical instruments
• Proficient with technology and an ability to learn quickly
  • Our tech stack includes Netsuite, Shopify, MacOS, and GSuite 
• Ability to lift up to 60 lbs on occasion
• Ability to stand and move on feet for extended periods of time
• Ability to crouch, kneel, lift objects overhead, and climb ladders on occasion

Additional Info and Benefits

• Full time position, based out of our store location. Because this is sales, weekend availability is required
• Base Salary Quarterly Bonus based on gross sales and average discount rate
• Benefits include
  • Medical insurance fully paid for by the company depending on the plan selected
  • Dental, vision, and life insurance
  • 401k after 6 months of employment with 2% match (must be 21 or older)
  • Generous PTO
    • Up to 28 days after 5 years of employment
  • Commuter Benefits - Pay for transit w/ pre-tax dollars
  • Employee discount on music gear
  • Casual dress code and office environment

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