Experienced Network Engineer - Honolulu, HI - Serco North America

Are you a Network Engineer looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our Code 50 program in this exciting role based out of Honolulu, Hawaii. 

The Network Engineer will provide general expert level engineering support to the Indo-Pacific Command (USINDOPACOM) Department, Division and branch employees in order to sustain and maintain current network infrastructure. 

Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active and is contingent upon being award the contract.  Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.

In this role, you will:

• Performs various Network Engineering troublshooting, testing, configuring and overall maintenance to Government Networks
• Network Infrastructure management, upgrades, provisioning and overall engineering support
• Troubleshooting and Support, including the provision of expert-level support for network-related issues and other IT systems issues ensuring quick issue resolution
• Security Compliance, including enforcing and maintaining DOD security protocols to safeguard the network infrastructure and sensitive information
• Maintaining accurate and up-to-date information of network configuration, system updates, contact lists and IT procedures;
• Mobile Device Management, including serving as backup administrator for ensuring all mobile phones are up-to-date with the latest software, security patches, and configurations.
• Conference Room Renovation, including providing support and working with project team to ensure connectivity
• JWICS reconfiguration, including providing support and working with project teams to reposition existing JWICS clients to support JIATF West’s realignment;
• Supporting INDOPACOM to establish end-to-end-encryption between buildings; and
• IT Hardware Troubleshooting and connections

To be successful in this role, you will have:

• A Current DoD TS/SCI Clearance
• High School Diploma/GED Equivalent (A Bachelor’s degree in computer science, Mathematics, Information Technology, Cyber Security or related fields Highly Preferred)
• 5 years of experience (DoD Network, System Administration, and/or Cyber Security protocols and best practices Highly preferred)
• Current CompTIA Security+ 8570 IAT Level II baseline certification; Current CompTIA Network+ and CCNA or CCNP Enterprise 8570 IAT Level III preferred
• Experience/knowledge in the following:
  • Defense Information Systems Agency (DISA), Joint Worldwide Intelligence Communication System (JWICS), National Security Agency (NSA), Office of Naval Intelligence (ONI) HOPPER, Special Access Programs (SAP) and other various DoD or Government programs and processes 
  • Providing DoD technical and direct support as Network Engineer
  • Management of DoD Networking systems, sub-systems, equipment and infrastructure
  • Joint Worldwide Intelligence Communication System (JWICS) network including account creation, ticket management, JIRA familiarity, workstation and server installation, server maintenance, network equipment maintenance and troubleshooting outages.
• Experience/Knowledge with conducting IT trainings, presentations, recommendations, upgrades and documentation for Government personnel or leadership and JWICS-DVTC technical and administrative functionality. 
• Familiarity with DoN/DoD Network Management, Maintenance, and Troubleshooting
• Familiarity with DoN/DoD Engineering Manuals, Documentation, Test Planning, Regression Testing and Implementation or Integration Planning
• Familiarity with DoN/DoD/Industry Government Off the Shelf (GOTS) and Commercial Off the Shelf (COTS) Equipment Management
• Familiarity with Advanced Information Technology best practices, Cisco Routing and Switching, Cisco Command Prompts, and various Cisco or other Networking Hardware
• Ability to travel up to 10% of the time as needed. 

Apply today to discover your place in our world!

In compliance with state and local laws regarding pay transparency, the salary range for this role is $91,701.62 to $152,836.04; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.