Experienced Commercial Lines Account Manager - Gpac

Job Summary:

As a Commercial Insurance Account Manager, you will be responsible for managing a portfolio of commercial insurance clients. Your role involves understanding clients' insurance needs, facilitating policy administration, providing exceptional customer service, and acting as a liaison between clients and insurance carriers. Your goal is to ensure client satisfaction, retention, and growth of the insurance portfolio.

Responsibilities:

1. Client Relationship Management:

   • Develop and maintain strong relationships with commercial insurance clients, understanding their business needs and goals.
   • Serve as the main point of contact for clients, addressing inquiries, concerns, and providing timely assistance.

2. Policy Management and Administration:

   • Manage and administer insurance policies, including policy endorsements, renewals, and cancellations, ensuring accuracy and compliance.
   • Collaborate with underwriters and insurance carriers to negotiate terms, coverages, and premiums.

3. Insurance Analysis and Recommendations:

   • Analyze clients' businesses and risks to recommend appropriate insurance coverage, ensuring adequate protection and compliance with regulations.
   • Educate clients on insurance products, coverages, and policy details.

4. Claims Management Support:

   • Assist clients in reporting and managing insurance claims, ensuring a smooth and efficient claims process.
   • Liaise with insurance carriers and claims adjusters to advocate for clients and facilitate the claims resolution.

5. Risk Assessment and Mitigation:

   • Conduct risk assessments for clients to identify potential exposures and suggest risk management strategies.
   • Work with clients to implement risk mitigation practices and improve their risk profile.

6. Client Communication and Education:

   • Keep clients informed about industry trends, policy updates, and relevant insurance information.
   • Provide educational resources and materials to help clients understand their insurance coverage and options.

7. Account Growth and Retention:

   • Identify opportunities for account growth by offering additional insurance products or expanding coverage to meet changing client needs.
   • Focus on client retention by ensuring high levels of customer satisfaction and addressing any concerns promptly.

8. Documentation and Compliance:

   • Maintain accurate and organized client files, records, and documentation in compliance with industry standards and regulations.
   • Ensure adherence to internal policies, procedures, and compliance requirements.

Qualifications:

• Bachelor's degree in Business, Insurance, Finance, or a related field. ( preferred) 
• Relevant experience in commercial insurance, account management, or related roles.
• Strong understanding of commercial insurance products, coverages, and policy language.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency in insurance industry software and Microsoft Office Suite.
• ACTIVE PROPERTY & CASUALTY LICENSE REQUIRED

Working Conditions:

• This position typically operates in a professional office environment.
• Travel may be required for client meetings, industry events, or training.

Resumes can be confidently emailed to Danielle.Hill@gogpac.com or you may reach me by phone at (605) - 501-4531

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.