Experienced Claims Adjuster - Commercial Auto at New Horizon Insurance Company

Experienced Claims Adjuster - Commercial Auto (McAllen / Brownsville, TX)

McAllen / Brownsville, TX

Must reside within 25 miles of McAllen / Brownsville, TX. Position will necessitate a percentage of field work (on site) and desk work (remote) combined.

Job description

Responsibilities:

• Establish timely contact with all applicable parties to a claim (insureds, drivers, witnesses, etc.), gather facts of the loss and clearly explain the claims process
• Assess coverage, identifying and addressing potential coverage issues
• Determine liability and document the claim file with details of the claim investigation
• Communicate to applicable parties the rationale behind coverage or liability decision
• Document information obtained regarding damages and resolve within assigned authority limits
• Manage the assignment of claim to material damage for inspection and repairs
• Maintain files notes and correspondence while performing multiple task associated with a fast-paced environment
• Alert claims supervisor in the event of potential fraud, recovery escalation on the claim

Qualifications:

• 3+ years of experience in handling commercial auto bodily injury claims - required
• Texas All Lines Adjuster License - required upon hire
• California Adjusters license – required within 90 days of hire
• Bilingual in English and Spanish – strongly preferred
• Associates degree or above - preferred
• Ability to multi-task in a fast-paced environment
• Effective communication skills and ability to clearly document and communicate the basis for decisions made
• Excellent written skill that demonstrate clear, profession and succinct communication for file documentation, internal communications and external correspondence
• Strong organization and time-management skills
• Courteous and professional telephone communications
• Ability to work in a team environment

Benefits available for full time employees: Generous paid time off package

Company sponsored medical, dental and vision plans + 401(k), cafeteria plan.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Adjusting Commercial Auto - BI: 3 years (Required)

Language:

• Spanish (Required)

License/Certification:

• Texas Claims Adjuster License (Required)
• California Claims Adjuster License (Preferred)

Work Location: Remote