Expediter B - HMS Host

The Expediter is responsible for managing all orders received into the kitchen to ensure orders are processed

timely and in the order in which they are received; serving as a liaison between the kitchen and the wait staff to

help properly prepare and deliver food and beverage products; performs all other responsibilities as directed by

the business or as assigned by management. This is a non-exempt position and typically reports to the Store

Manager.

Essential Functions:

• Relays order to kitchen for preparation

• Ensures all orders leaving the kitchen meet presentation standards and guest requests

• Knows the menu items served and is able to knowledgeably explain the major ingredients and

preparation methods for each item

• Informs wait staff of kitchen wait times and any product shortage

• Maintains neat and clean work station during service

• Patrols assigned station; refills water, coffee and table condiments

• Sets tables, rolls silverware, washes dishes, makes sandwiches for the To-go area in downtime, and

performs other duties in a team effort

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Customer service experience preferred

• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy

documents, as well as converse comfortably with customers

• Requires the ability to bend, twist, and stand to perform normal job functions

• Requires the ability to lift and/or move up to 20 pounds

• Frequently immerses hands in water and water diluted with chemical solutions

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)