Exit Gate Representative - Hertz

Job Description: 

As a Customer Service Exit Gate Representative your general responsibilities include but are not limited to:

• Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle.
• Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
• Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate. 
• Assist customers with directions, and review and resolve rental contract and vehicle issues.
• Manually log and release vehicles from lot during computer system outages or unavailability.  

Qualifications: 

Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.  

Applytoday and shift yourcareerinto drive for tomorrow! 

Benefits and Perks: