Exit Booth - Denver Airport - Enterprise Holdings
Denver, CO
About the Job
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Full Time Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.
The starting pay for this position is $21 / hour plus potential bonuses and is located at the Denver International Airport at 23842 E. 78th Ave Denver, CO 80249.
Schedule A: Thursday-Monday 8:00am-4:00pm (Tuesday/Wednesday OFF)
Schedule B: Thursday-Monday 2:30pm-11:00pm (Tuesday/Wednesday OFF)
Schedule C: Thursday-Monday 7:00pm-3:30am (Tuesday/Wednesday OFF)
Schedule D: Tuesday-Saturday 10:00pm-6:30am (Sunday/Monday OFF)
We offer:
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
- Prepare all rental documents accurately and completely
- Verify car information and VIN number for security and car control
- Provide additional service to Emerald Aisle members by offering our refueling option
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
- Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
- Provide all customers with undivided attention while assisting them at the exit booth
- Make eye contact and greet all customers; thank customer at the conclusion of all transactions
- Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
- Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
- Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must have at least 6 months customer service experience in a fast-paced environment
Must have worked 12 (twelve) months or more at most recent employer
Experience working late evenings and weekends preferred