Executive IT Support Technician - Links Technology Solutions, Inc.

Links Technology Solutions is currently seeking an experienced Executive IT Support Technician/Personal Assistant to fill an opening with an Aerospace company. 

Responsibilities of the Executive IT Support Technician

• Responsible for executive level technical support
• Key technical contributor in the development, deployment, monitoring, maintenance, upgrade of IT systems, including AV, Meeting Services, PCs, operating systems, software, hardware and peripherals
• Work with stakeholders & IT management to define business and systems requirements for innovative technology implementations
• Maintain/Support/Deploy IT hardware and software for executive staff
• Support strategic and executive offsite events
• Discover and conduct research on potential technology
• Maintain proficiencies with the latest technologies.
• Technical support of advanced automation and IOT devices
• Support and prepare technology needed for international travel

Qualifications of the Executive IT Support Technician

• Associate's Degree in a Computer Science field with 10 or more years of relevant experience
• 2 or more years in a Lead role
• Strong sense of customer/solution ownership, an overall drive for excellence, and a proven ability to manage multiple projects to successful completion
• Team focused with the capacity for knowledge sharing and team leadership 
• Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
• Ability to understand user and business needs and translate to technical solutions
• Ability to manage small to medium IT projects
• In-depth knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals 
• Comprehensive troubleshooting skills of industry standard hardware and software products/services including: Windows OS, Microsoft 365 Suite, Teams, BitLocker encryptions, wireless, Citrix, Dell products, AV systems, Apple product lines and mobile device support
• The ability to obtain and maintain a Secret U.S. Security Clearance is required

Benefits of the Executive IT Support Technician

• Onsite role located in Sparks, NV
• Direct hire role
• Paying between $40/hr - $60/hr
• Medical/Dental/Vision
• 401k Matching
• 3 weeks PTO