Executive Housekeeper - Excellence Services, LLC

Location: Atherton, CA - Live Out

Type: Full Time (40 hours/week), Non-Exempt/Hourly. Weekend availability required

(Weekend Required)

COMPENSATION: 

$35-$52/hour DOE

Non-Exempt/Hourly

Health Insurance

Paid Vacation, Holidays, Sick days

Paid rest & meal breaks

Discretionary Bonus (generous)

Regular reviews & advancement opportunities

SUMMARY:

Private family estate is looking for an experienced, exceptional service-minded high energy Executive Housekeeper that is professional, proactive, hands-on and able to manage additional housekeepers. Willing to train junior candidates with the right ‘can do’ attitude.

SKILLS: 

●      Experience cleaning luxury homes, fine finishings, special surfaces, and how to work around high-end artwork and antiques.  

●      Flexibility to go the extra mile when needed to get the job done.

●      Can independently make recommendations based on research and due diligence for the best products and understands the application of those products, can train other staff. 

●      Communicate with vendors and oversee organizational and deep cleaning projects. 

●      Experience with sorting, steaming, washing, ironing and folding of luxury fine linens and delicate fabrics. 

●      Able to respond to requests timely and follow through until completed.

●      Can graciously accept feedback and apply knowledge learned. 

●      Physical stamina and mobility including ability to reach, kneel, squat, crouch, bend and crawl. Ability to lift, push and pull required load (approximately 30 lbs). 

●      Able to track tasks using Google Sheets, Docs and Apps. 

TASKS: 

●      Coordinate and oversee housekeeping staff & schedules. Work closely with Estate Manager. 

●      Update and manage any housekeeping related fixes/small repairs using Google Sheets. Report anything requiring immediate attention.

●      Create daily, weekly, and monthly housekeeping checklists. 

●      Ensure all cleaning equipment & housekeeping tools are maintained in good working order and are being properly cared for. 

●      Update, track, and schedule maintenance for any cleaning related services or equipment.

●      Manage and inspect outdoor facilities' cleanliness. e.g., porches, patios, and pool furniture.

●      Inspect linens and towels regularly making notes and reporting when items need to be replaced.

●      Inspect cleanliness of residences from top to bottom, basement to the roof; inspecting all furniture, carpets, upholstery, floors, blinds, windows, curtains, etc. and report any damage or concerns/issues to the Estate Manager. 

●      Clean furniture and fixtures as directed using approved products. Organize personal items & closets.

●      Assist as needed with changing and making the bedding, adhere to time schedules. 

●      Clean sinks, tubs, showers, and toilets. Dust furniture, walls, machinery, and equipment. Vacuum and sweep assigned areas.

●      Maintain a professional appearance and uniform standards. 

●      Listen well, take notes, and respond timely to requests.  

REQUIREMENTS: 

●      Must be Fluent in English with great communication skills, both written and verbal.

●      5 - 10 years of related experience working in a high-level private home or hotel in a similar role.

●      References required from both current and previous employers. 

●      Working knowledge of Mac/PC operating systems and smart home systems. 

●      Must pass a background check. 

●      Must be legally able to work in the United States. 

●      Annual flu shot required.
● Ability to drive is preferred; possible driving duties.

OUR CORE VALUES:

●      Principals’ First: Always put our principals’ needs and interests first.

●      Learn from mistakes: Admit mistakes upfront. Learns and grows from mistakes.

●      Conscientious: Attention to detail. Finishes duties mindfully, effectively, and promptly.

●      Dedication: Shows a deep commitment to the role and the company.  

●      Accountable: Takes ownership of tasks and completes thorough due diligence.

●      Independent: Thinks and acts independently. Able to be self-taught and keep improving.

●      Resilience: Never complains or shies away from work. Welcome feedback and can thrive under pressure.

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