Executive Housekeeper - Excellence Services, LLC

Location: Atherton, CA - Live Out

Type: Full Time (40 hours/week), Non-Exempt/Hourly. Weekend availability required

(Weekend Required)

COMPENSATION:

$35-$52/hour DOE

Non-Exempt/Hourly

Health Insurance

Paid Vacation, Holidays, Sick days

Paid rest & meal breaks

Discretionary Bonus (generous)

Regular reviews & advancement opportunities

SUMMARY:

Private family estate is looking for an experienced, exceptional service-minded high energy Executive Housekeeper that is professional, proactive, hands-on and able to manage additional housekeepers. Willing to train junior candidates with the right ‘can do’ attitude.

SKILLS:

? Experience cleaning luxury homes, fine finishings, special surfaces, and how to work around high-end artwork and antiques.

? Flexibility to go the extra mile when needed to get the job done.

? Can independently make recommendations based on research and due diligence for the best products and understands the application of those products, can train other staff.

? Communicate with vendors and oversee organizational and deep cleaning projects.

? Experience with sorting, steaming, washing, ironing and folding of luxury fine linens and delicate fabrics.

? Able to respond to requests timely and follow through until completed.

? Can graciously accept feedback and apply knowledge learned.

? Physical stamina and mobility including ability to reach, kneel, squat, crouch, bend and crawl. Ability to lift, push and pull required load (approximately 30 lbs).

? Able to track tasks using Google Sheets, Docs and Apps.

TASKS:

? Coordinate and oversee housekeeping staff & schedules. Work closely with Estate Manager.

? Update and manage any housekeeping related fixes/small repairs using Google Sheets. Report anything requiring immediate attention.

? Create daily, weekly, and monthly housekeeping checklists.

? Ensure all cleaning equipment & housekeeping tools are maintained in good working order and are being properly cared for.

? Update, track, and schedule maintenance for any cleaning related services or equipment.

? Manage and inspect outdoor facilities' cleanliness. e.g., porches, patios, and pool furniture.

? Inspect linens and towels regularly making notes and reporting when items need to be replaced.

? Inspect cleanliness of residences from top to bottom, basement to the roof; inspecting all furniture, carpets, upholstery, floors, blinds, windows, curtains, etc. and report any damage or concerns/issues to the Estate Manager.

? Clean furniture and fixtures as directed using approved products. Organize personal items & closets.

? Assist as needed with changing and making the bedding, adhere to time schedules.

? Clean sinks, tubs, showers, and toilets. Dust furniture, walls, machinery, and equipment. Vacuum and sweep assigned areas.

? Maintain a professional appearance and uniform standards.

? Listen well, take notes, and respond timely to requests.

REQUIREMENTS:

? Must be Fluent in English with great communication skills, both written and verbal.

? 5 - 10+ years of related experience working in a high-level private home or hotel in a similar role.

? References required from both current and previous employers.

? Working knowledge of Mac/PC operating systems and smart home systems.

? Must pass a background check.

? Must be legally able to work in the United States.

? Annual flu shot required.

? Ability to drive is preferred; possible driving duties.

OUR CORE VALUES:

? Principals’ First: Always put our principals’ needs and interests first.

? Learn from mistakes: Admit mistakes upfront. Learns and grows from mistakes.

? Conscientious: Attention to detail. Finishes duties mindfully, effectively, and promptly.

? Dedication: Shows a deep commitment to the role and the company.

? Accountable: Takes ownership of tasks and completes thorough due diligence.

? Independent: Thinks and acts independently. Able to be self-taught and keep improving.

? Resilience: Never complains or shies away from work. Welcome feedback and can thrive under pressure.

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