Executive Director IT Infrastructure Engineering - Froedtert Health

Position Summary:

The Executive Director, Engineering-Base will be responsible for designing and implementing all IT infrastructure services for entire FH/MCW environment. The includes data centers, computing systems operating systems, databases, storage subsystems, backup/restore, virtualized systems, Citrix, end-user systems (PC, printer, etc), and software that is not functional specific (base layer Epic, email, data warehousing, etc). The IT Director will ensure the organization's enterprise operations and technology infrastructure is compliant, secure, efficient, user friendly and current.

Responsibilities:

• Operates at multiple levels within FH/MCW and understands the strategy, processes and architecture, and the funding and cost implications necessary to deliver consistently high-quality solutions to solve business problems.
• Functions as primary liaison between infrastructure engineering teams and internal teams requiring Infrastructure engineering services.
• Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
• Develops the engineering and technology management capabilities of the organization, managing and developing existing staff as well as recruitment.
• Provides base engineering infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the enterprise requirements and expectations.
• Development of enterprise standards and technology architecture.
• Works closely with and manage strategic vendor partner relationships.
• Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.
• Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
• Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly-available server and network architectures.

Experience Required:

• 10 years or more experience in infrastructure engineering. In-depth knowledge of IT operations with understanding of storage concepts, disaster recovery methodology, data backup and recovery, and Ciscos Unified communications.
• A minimum of five (5) years of senior manager/director level experience.
• Healthcare industry experience

Education Required:

• Bachelors Degree in Electrical Engineering, Computer Engineering, Computer Science or related field is required.

Special Skills Required:

• Proven ability to develop architecture and provide design oversight that incorporates high availability, automation, operations supportability and scalability to a high volume, rapidly growing world class healthcare business.
• Ability to work comfortably in varying levels of abstraction across business strategy, product strategy, high level technical design, detailed technical design and implementation.
• Ability to function effectively under pressure in environments of rapid change and conflicting demands and crisis management.
• Demonstrates continuous improvement, quality methodology and project/operations delivery skills.
• Strong leadership skills and demonstrates creative problem-solving skills.
• Demonstrates strong quantitative, analytical and conceptual thinking skills.
• Ability to depict technical information conceptually, logically and physically.
• Excellent communication skills across all levels; ability to communicate complex, technical concepts to executive staff, business sponsors and technical resources in clear concise language that is the parlance of each group.
• Strong customer management and negotiation skills and the ability to mediate opposing viewpoints and articulate the advantages of a technology solution.
• Ability to manage a budget effectively and have solid contract management skills.
• Ability to work flexible hours and be accessible 24/7/365.
• Certification in at least one of the following: CCIE, CCIE-Collaboration, CCIE-Wireless and CCAr is preferred.