Executive Director III - Ebenezer
Minneapolis, MN
About the Job
Overview
This positionis responsible formanaging and supervisingthe financial, programmatic, operational,marketing,andall otherbusiness functions of the Assisted Living community. This position isultimately responsiblefor 24/7 oversight of community operations. This position is for communities of200+units.
+ Benefit eligible: https://www.ebenezercares.org/employee-benefits
+ 80 Hours Per Pay Period, Salaried and part of Manager on Duty Rotation
Opened in 2020, the Pillars of Prospect Park Senior Living is conveniently located off the light rail transit station, close to the metro bus, and near the University of Minnesota campus in vibrant Minneapolis, MN. The Pillars of Prospect Park features Independent, assisted living and memory care in their two buildings making up this vibrant community. The community also encompasses an Intergenerational on-site Child Care Center. Come join our team of dedicated employees who share in our mission to help our seniors heal, discover, and educate for longer healthier, more meaningful lives.
Responsibilities/Job Description
Creates andmaintainsa high performing leadership team within the community:
+ Develops performance and operational goalswith department directors
+ Provides on-going support toand encourages professional development of the department directors
+ Assesses directors’performance and provides regular feedback. Addresses performance issues promptly and effectively.
+ Promotesstaff understanding of the roles they playin the accomplishment ofthe goals of the communityand provides supportive feedback on a regular basis
+ Conducts &/or ensures completion ofaccuratescheduling and payroll activities for employees.
Monitors financial performance:
+ Develops annualbudget andmonitorsmonthly activity
+ Supports department directorswith developing budget and financial goals
+ Meets monthly withdepartment directors toreview financial performance andassure budget compliance
+ Reviews andmonitorsmonthly financial statementswith Ebenezer Corporate office
+ Plans and implements changes in strategy of generating revenue &/or managing expenses in response to current financial performance
Oversees monthly billing process for residents/tenants
+ Issues resident/tenant statements with accuracy
+ Answers billing questions from residents/tenants/responsible parties
+ Collects and tracks resident/tenant payments
+ Completes bank deposits
+ Provides complete andtimelyinformation to accounting department
Establishes and supports an environment conducive to the provision of quality services and high-level customer satisfaction:
+ Is highly engaged with residents and families
+ Meets regularly withappropriate tenant/residentcommittees
+ Responds effectively to resident or family concernsincluding managing the grievance resolution process
+ Routinely conducts and/or reviews satisfaction surveys
+ Consistentlydemonstratesexcellent customer service and holds all employees to the same
+ Develops and implements QAPI program to ensure quality of care and risk management activities are in play
+ Oversees the hiring, onboarding,trainingand overall employee experience of staff at the site
+ Oversight of employee training compliance with regulations and Ebenezer policies.
+ Acts as liaison for ownership if in a managed community, interacting with them verbally and in writing, ensuring they are kept up to date with thecurrent statusof the building operationally and financially in a predetermined cadence and as needed in between.
Supportsthe development of asales andmarketing plan andotherprograms aimed at sustaining strong occupancy/ census goals:
+ Supportssales andmarketing staff in the developmentand implementationof effectivesales andmarketingstrategies
+ Monitorsand drives strategy surroundingoccupancy/census data
+ Monitors customer satisfactionlevelsand follow-up quality improvement initiatives
Monitors the maintenance of the building and grounds and provides feedback/direction toappropriate staffas necessary
Ensures that the communityis in compliance withall applicable state and federal rules and regulations
+ Manages compliance with Department of Health AL regulations and all other governmental bodies (ex: OSHA, DOL,etc).
+ Manages survey process end-to-end for standard and complaint surveys conducted by Health Department officials.
Performs other duties as assigned and directed.
Qualifications
Required :
+ Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE)
+ Bachelor’s Degree in Senior Housing, Business or related field
Must meet one of the options below:
1. Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE) by BELTSS Board
2. Meets requirements for Assisted Living Director – In Residence (ALD-IR) by obtaining a permit from BELTSS as an ALD-IR within 30-days of hire date and have experience in the management of an AL or related facility or must be enrolled in a BELTSS approved program within six (6) months of permit issuance (Refer to MN Rule 6400.7080B). Required to graduate from approved program, complete the field experience and pass the examinations within one year of hire date.
Preferred :
+ 3-5 years of experience
Need help finding the right job?
We can recommend jobs specifically for you!
As part of Fairview Health Services, Ebenezer is driven to heal, discover and educate for longer, healthier and meaningful lives for seniors. Ebenezer’s almost 4,000 employees work as a team to provide the highest quality care to those we serve. Our employees don’t work simply to collect a paycheck; they truly work to make a difference in the lives of older adults in their communities. A culture of caring for others is grounded in our values of Dignity, Integrity, Service, Compassion and Innovation.
We are located in Minnesota, Florida, Iowa, Nebraska and Wisconsin hosting a variety of community settings such as; Independent Living, Assisted Living, Memory, Transitional and Long term Care. Additionally we offer Adult and Intergenerational Day programs, Community-based services, Management and Consulting Services and The Ebenezer Foundation. Because of our size, variety of community settings, and our partnership with Fairview Health Services https://www.fairview.org we can offer opportunities for career growth and reinvention.
If you share our commitment to quality care for older adults, there’s a place for you at Ebenezer!
_EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status._
Job Locations _US-MN-Minneapolis_
Requisition ID _2024-140271_
Requisition Post Information* : Posted Date _2 days ago_ _(11/19/2024 1:14 PM)_
Requisition Post Information* : Posted Date _Leadership/Management/Executive_
Community _The Pillars of Prospect Park_
Shift _day_
Hours per 2 weeks _80_
Department _Administration_
This positionis responsible formanaging and supervisingthe financial, programmatic, operational,marketing,andall otherbusiness functions of the Assisted Living community. This position isultimately responsiblefor 24/7 oversight of community operations. This position is for communities of200+units.
+ Benefit eligible: https://www.ebenezercares.org/employee-benefits
+ 80 Hours Per Pay Period, Salaried and part of Manager on Duty Rotation
Opened in 2020, the Pillars of Prospect Park Senior Living is conveniently located off the light rail transit station, close to the metro bus, and near the University of Minnesota campus in vibrant Minneapolis, MN. The Pillars of Prospect Park features Independent, assisted living and memory care in their two buildings making up this vibrant community. The community also encompasses an Intergenerational on-site Child Care Center. Come join our team of dedicated employees who share in our mission to help our seniors heal, discover, and educate for longer healthier, more meaningful lives.
Responsibilities/Job Description
Creates andmaintainsa high performing leadership team within the community:
+ Develops performance and operational goalswith department directors
+ Provides on-going support toand encourages professional development of the department directors
+ Assesses directors’performance and provides regular feedback. Addresses performance issues promptly and effectively.
+ Promotesstaff understanding of the roles they playin the accomplishment ofthe goals of the communityand provides supportive feedback on a regular basis
+ Conducts &/or ensures completion ofaccuratescheduling and payroll activities for employees.
Monitors financial performance:
+ Develops annualbudget andmonitorsmonthly activity
+ Supports department directorswith developing budget and financial goals
+ Meets monthly withdepartment directors toreview financial performance andassure budget compliance
+ Reviews andmonitorsmonthly financial statementswith Ebenezer Corporate office
+ Plans and implements changes in strategy of generating revenue &/or managing expenses in response to current financial performance
Oversees monthly billing process for residents/tenants
+ Issues resident/tenant statements with accuracy
+ Answers billing questions from residents/tenants/responsible parties
+ Collects and tracks resident/tenant payments
+ Completes bank deposits
+ Provides complete andtimelyinformation to accounting department
Establishes and supports an environment conducive to the provision of quality services and high-level customer satisfaction:
+ Is highly engaged with residents and families
+ Meets regularly withappropriate tenant/residentcommittees
+ Responds effectively to resident or family concernsincluding managing the grievance resolution process
+ Routinely conducts and/or reviews satisfaction surveys
+ Consistentlydemonstratesexcellent customer service and holds all employees to the same
+ Develops and implements QAPI program to ensure quality of care and risk management activities are in play
+ Oversees the hiring, onboarding,trainingand overall employee experience of staff at the site
+ Oversight of employee training compliance with regulations and Ebenezer policies.
+ Acts as liaison for ownership if in a managed community, interacting with them verbally and in writing, ensuring they are kept up to date with thecurrent statusof the building operationally and financially in a predetermined cadence and as needed in between.
Supportsthe development of asales andmarketing plan andotherprograms aimed at sustaining strong occupancy/ census goals:
+ Supportssales andmarketing staff in the developmentand implementationof effectivesales andmarketingstrategies
+ Monitorsand drives strategy surroundingoccupancy/census data
+ Monitors customer satisfactionlevelsand follow-up quality improvement initiatives
Monitors the maintenance of the building and grounds and provides feedback/direction toappropriate staffas necessary
Ensures that the communityis in compliance withall applicable state and federal rules and regulations
+ Manages compliance with Department of Health AL regulations and all other governmental bodies (ex: OSHA, DOL,etc).
+ Manages survey process end-to-end for standard and complaint surveys conducted by Health Department officials.
Performs other duties as assigned and directed.
Qualifications
Required :
+ Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE)
+ Bachelor’s Degree in Senior Housing, Business or related field
Must meet one of the options below:
1. Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE) by BELTSS Board
2. Meets requirements for Assisted Living Director – In Residence (ALD-IR) by obtaining a permit from BELTSS as an ALD-IR within 30-days of hire date and have experience in the management of an AL or related facility or must be enrolled in a BELTSS approved program within six (6) months of permit issuance (Refer to MN Rule 6400.7080B). Required to graduate from approved program, complete the field experience and pass the examinations within one year of hire date.
Preferred :
+ 3-5 years of experience
Need help finding the right job?
We can recommend jobs specifically for you!
As part of Fairview Health Services, Ebenezer is driven to heal, discover and educate for longer, healthier and meaningful lives for seniors. Ebenezer’s almost 4,000 employees work as a team to provide the highest quality care to those we serve. Our employees don’t work simply to collect a paycheck; they truly work to make a difference in the lives of older adults in their communities. A culture of caring for others is grounded in our values of Dignity, Integrity, Service, Compassion and Innovation.
We are located in Minnesota, Florida, Iowa, Nebraska and Wisconsin hosting a variety of community settings such as; Independent Living, Assisted Living, Memory, Transitional and Long term Care. Additionally we offer Adult and Intergenerational Day programs, Community-based services, Management and Consulting Services and The Ebenezer Foundation. Because of our size, variety of community settings, and our partnership with Fairview Health Services https://www.fairview.org we can offer opportunities for career growth and reinvention.
If you share our commitment to quality care for older adults, there’s a place for you at Ebenezer!
_EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status._
Job Locations _US-MN-Minneapolis_
Requisition ID _2024-140271_
Requisition Post Information* : Posted Date _2 days ago_ _(11/19/2024 1:14 PM)_
Requisition Post Information* : Posted Date _Leadership/Management/Executive_
Community _The Pillars of Prospect Park_
Shift _day_
Hours per 2 weeks _80_
Department _Administration_
Source : Ebenezer