Executive Director - Agemark

Executive Director – Symphony Pointe, Elkhorn, NE

Join Symphony Pointe, Agemark Senior Living's upcoming, state-of-the-art community in Elkhorn, Nebraska! On Fortune’s Best Workplaces for Aging Services, we pride ourselves on delivering an exceptional living experience for our residents. Symphony Pointe will feature luxury amenities like a wine cellar, a pickleball court, a pool with a hot tub, concierge services, and an event coordinator. If you’re an innovative leader with a passion for hospitality and senior living, we invite you to lead this prestigious community.

Position Overview:

As the Executive Director, you will be responsible for overseeing all operations of our vibrant Independent Living, Assisted Living, and Memory Care community. Your leadership will guide the property’s strategy and day-to-day functions, ensuring top-notch service, resident satisfaction, and operational success. You’ll drive the culture, financial performance, and service excellence in this role, ensuring Symphony Pointe thrives as a premier destination for residents.

Key Responsibilities:

• Lead the property leadership team, fostering professional development and holding departments accountable for achieving business results.
• Oversee operations, including sales, marketing, resident services, and community partnerships, ensuring a seamless and high-quality living experience.
• Create and execute strategies aligned with Agemark’s mission, vision, and values, driving the overall success of the community.
• Manage budgets, review financial reports, and ensure efficient use of resources, including capital expenditures.
• Build strong relationships with residents, families, and local partners to enhance the community’s reputation and foster inclusion.
• Lead Quality Improvement Programs and maintain compliance with Agemark’s high standards of care and service.
• Collaborate with the Marketing team to establish goals and drive lead generation for occupancy growth.
• Ensure that the property remains tour-ready and is consistently maintaining high standards of cleanliness and presentation.

Executive Director Competencies:

• Leadership: Inspire, motivate, and challenge your team to deliver high-quality services that align with Agemark’s values.
• Problem-solving & Decision-making: Quickly assess issues and opportunities to implement the most effective solutions.
• Strategic Thinking: Evaluate marketing conditions and diagnose opportunities for growth and community engagement.
• Financial Acumen: Oversee the financial health of the property, managing budgets, pricing strategies, and revenue generation.
• Resident & Guest Focus: Ensure a culture of customer service excellence that meets the needs of every resident and guest.

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality, or related field; advanced degree preferred.
• 5+ years of management experience in hospitality, senior living, or a related field with a proven track record of success in operations, sales, and financial management.
• Experience in Independent Living/Assisted Living/Memory Care is highly preferred.
• Demonstrated ability to build strong relationships with residents, families, and community partners.
• Strong computer and social media skills are essential.
• Exceptional verbal and written communication skills, along with strong problem-solving abilities.
• Ability to work independently while also fostering teamwork and collaboration across departments.

What We Offer:

• Competitive salary and bonus structure.
• Comprehensive health, dental, and vision insurance plans.
• 401k with 50% company match up to the first 6%.
• Unlimited Paid Time Off (PTO).
• Tuition reimbursement, certification coverage, and career development opportunities.
• Access to employee discounts for entertainment, wellness, travel, and more.
• Employee referral bonuses and professional recognition programs.
• Be part of a Great Place to Work certified environment where you can grow professionally and make a meaningful impact.

About Agemark:

Since 1987, Agemark Senior Living Communities has been a pioneer in whole-person wellness for seniors, providing care that encompasses mind, body, and spirit. Our four core values—Professionalism, Commitment, Integrity, and Compassion—guide everything we do. Join us at Symphony Pointe and be a part of a community where we make a difference in the lives of our residents every day.

Apply today to lead one of Nebraska’s most prestigious senior living communities!

Agemark Senior Living is an Equal Opportunity Employer.

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