Executive Assistant to the CEO - Brightspeed

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

We are currently seeking an Executive Assistant to the Chief Executive Officer (CEO) to join our growing team. In this role, you will report directly to the CEO. You will handle and manage the CEO’s calendar, travel, expense reporting and will serve as the primary coordinator to all meeting requests from internal and external stakeholders. You will frequently handle confidential and sensitive materials and will be required to be well-versed on the organization and related issues to direct correspondence and reply on behalf of the CEO. You must be self-motivated, doing your part to enable others to do their job well. You enjoy a fast-paced environment and working towards tight deadlines. You are phenomenal at developing processes that keep you organized and on schedule while ensuring those you support stay prepared and informed.

As an Executive Assistant to the CEO, your duties & responsibilities will include:

• Maximize the CEO’s effectiveness, managing where and when meetings occur and ensuring both the CEO and meeting participants have what they need in advance of the meeting to be most effective.
• Understand organizational priorities so you are able to prioritize meetings with the CEO and other stakeholders to ensure the most important, high priorities issues are scheduled into the calendar
• Serve as the primary liaison with internal and external stakeholders, ensuring efficient and timely access to the CEO as appropriate
• On behalf of the CEO, prepare reports and presentation materials for executive, Board of Directors and other meetings
• Ensure high confidential and potentially personal information is handled with the highest level of confidence and discretion
• Understand the CEO’s business and personal travel preferences, making sure travel schedules maximize the CEO’s effectiveness and anticipate changes in schedule
• Utilize Navan and Concur for travel coordination, expense management and reconciliation
• Manage platforms such as SharePoint used for collaboration and sharing of information among executives
• Build rapport with and work closely with other administrators, both internally and externally, to ensure mutual cooperation when planning meetings and travel, being able to shift directions quickly

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in business management, communications or equivalent work experience
• 10+ years of experience supporting C-level executives
• Professional demeanor with strong communication skills, both written and verbal, to effectively communicate regularly with stakeholders at all levels of the organization, both internally and externally
• Expert in Microsoft Office products (i.e., Outlook, Word, Excel, Teams, etc.) and other platforms such as Zoom
• Demonstrated competence in complex travel planning including rewards and frequent flyer programs, change fees, flight, airline and airport preferences
• Demonstrated ability to work on competing projects with tight deadlines
• Maturity to handle very confidential information
• Excellent time-management and organizational skills
• Results-oriented with a meticulous eye for accurate details
• Resourceful and proactive in nature
• Thrives working independently and with others
• Exhibits patience, tact and the ability to maintain composure especially in challenging situations
• Travel is required

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice