Executive Assistant to the CEO - National Association of Community Health Centers
Bethesda, MD 20814
About the Job
The National Association of Community Health Centers (NACHC) is the national membership organization for the nation’s federally qualified health centers (also known as FQHCs or Community Health Centers). Health centers are nonprofit, community-directed health clinics that provide access to high-quality, culturally competent, and comprehensive care to people living in medically underserved areas. NACHC strengthens the health center movement through advocacy, training, and technical assistance, clinical and operations support. NACHC is committed to an equitable, diverse, and inclusive workplace.
THE OPPORTUNITY – About the National Association of Community Health Centers (NACHC)
Join a team that is passionately committed to promoting efficient, high-quality, comprehensive health care that is accessible, culturally and linguistically competent, community directed, and patient-centered for all. Founded in 1971, the National Association of Community Health Centers plays a crucial role in unifying and advocating for the interests of 1,500 Community Health Center organizations serving 32.5 million across the continental U.S. and its territories including Puerto Rico, Guam and the Pacific Islands. Through collaborative efforts and a shared commitment to accessible and quality healthcare, NACHC has since evolved into a cornerstone of support and representation for Community Health Centers nationwide, contributing to their continued growth and success. For more information about NACHC, please visit our website.
POSITION SUMMARY
The Executive Assistant to the CEO is responsible for providing comprehensive support to the Office of the CEO by managing the office operations. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.
PRIMARY RESPONSIBILITIES
Provide sophisticated calendar management for CEO. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization, including assisting with special projects; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expense and mileage reports.
Serve as a point of contact for internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature. Prioritize and determine the appropriate course of action, referral, or response, exercising judgment to reflect the CEO’s style and organization policy.
Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated. Anticipate CEO’s needs in advance of meetings, conferences, etc.
Maintain open communications with the Office of the CEO team including attending regular operations and scheduling meetings.
Coordinate all Executive Team meetings and retreats and assist with staff meetings and events as needed.
Manage information systems operations including hardware, software, desktop support, internal telecommunications, and strategic systems development and planning.
Provide event management support as requested.
Provide hospitality to all guests and help to create a welcoming environment.
Other projects/duties as assigned for the overall benefit of the organization.
QUALIFICATIONS/EXPERIENCE SUCCESSFUL CANDIDATES WILL POSSESS THE FOLLOWING QUALIFICATIONS:
Strong ability to execute work with a diversity, equity, and inclusion lens. • Significant executive support experience, including supporting C-level executives. • Expert proficiency with Microsoft Office, Microsoft Teams, Zoom and Webex virtual platforms.
Strong verbal and written communication skills.
Exceptional organizational skills and impeccable attention to detail.
High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, donors, and funded partners.
Make appropriate, informed decisions regarding priorities and available time.
Ability to complete a high volume of tasks and projects with little or no guidance.
Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
Able to maintain a high level of integrity and discretion in handling confidential information.
Excellent judgment is essential.
Ability to switch gears at a moment’s notice.