Executive Assistant Office Manager - Sunnyvale Dance Academy

Sunnyvale Dance Academy strives to promote a positive dance learning environment with an emphasis on fun, creativity, discipline, and rigor in our beautiful home in Sunnyvale, Texas.

We are seeking a collaborative and self-driven person to consistently deliver excellent customer service, provide exceptional administrative support, and attend to our school’s needs inside and out of the classroom.

This position requires a minimum one-year commitment and specific availability (approximately).

• Mondays 9 AM–5 PM,
• Tuesdays 3-9 PM,
• Wednesday 11 AM-5 PM
• Thursdays 12-3 PM
• Friday 9 AM-2 PM
• Approximately 10-12 partial weekend days required per year. 

Responsibilities & Duties

Communication

• Strong phone and in-person communication skills to help ensure students find ideal class(es) in our studio
• Outstanding written and oral communication
• Willingness to build and maintain positive relations with current & new customers
• Ability to compose articulate and professional customer-centered email communication
• Command of front desk responsibilities and ability to multitask and prioritize quickly 
• Ability to manage & properly communicate with other employees

Studio Operations

• Provide high quality customer service
• Support ongoing projects in our studio database such as inputting class information, updating ordering information, sending out information to our customers, billing, etc.
• Maintain a clean studio environment by performing daily/weekly organization/cleaning tasks & ensure other front desk staff are adequately performing their responsibilities
• Conduct day to day activities within an office environment – answering phone calls, responding to emails, data entry, updating website, updating internal forms, and a variety of front desk reception tasks
• Plan future studio events/parties coordinating with other staff members
• Plan & prepare for the studio's annual recital
• Support teaching staff as classes run all day and evening
• Decorate for studio events, parties, holidays, and special themed weeks.
• Creativity is a bonus! 

Qualifications

• Must pass Texas State background check
• Strong computer skills, particularly in Google Suites & Microsoft Word, Excel, Pinterest, & Canva
• Quick learner who is able to quickly & effectively move through tasks and understand new projects/software including Wix
• Positive, collaborative and customer-oriented
• Punctual, reliable and professional in appearance and demeanor
• Self-driven and demonstrated ability to perform duties without supervision
• Detail oriented with strong organizational and critical thinking skills
• Familiarity with and/or willingness to use project management software
• Passion for dance and the creative arts – Bonus!
• Great with kids - Bonus!