Executive Assistant - FIRST SERVICE CREDIT UNION

Role: The Executive Assistant (EA) will need to be diligent, organized, and detail-oriented to best support the Executive Leadership Team (ELT) at First Service Credit Union. This position requires a proactive individual who is able to handle a wide variety of administrative tasks, from managing calendars and coordinating meetings to handling special projects and maintaining essential office functions. As an integral member of our team, the EA will maintain confidentiality, ensure smooth day-to-day operations, contribute to a positive work environment, and support the leadership team in achieving both strategic and operational goals.

Essential Functions & Responsibilities:

• Providing executive support to confidential high-level administrative such as the ELT, including managing calendars, scheduling meetings, making travel and lodging arrangements, distribute mail, draft correspondence, and help ELT meet deadlines, and any other requested assistance.

• Oversee the day-to-day office operations, including ordering supplies, managing office equipment, and ensuring that the office is organized and efficient. Assist with tracking and managing various projects, board policies and their review schedule, meeting packets, staff meeting slides, corporate card expenses, political advocacy assistance, etc.

• Assist the Senior Executive Assistant (SEA) as needed, while managing flight sheets, checklists, procedures and other assistance as needed. While handling sensitive and confidential information with discretion and professionalism.

• Serve as a liaison between executives and members, staff, and external partners. Ensure a positive and professional image of the credit union.

• Ensure timely follow-up on action items, collect and prepare necessary materials and set-up for meetings.

•  Perform other job related duties as assigned.

Performance Measurements:

1.     Provide timely, accurate, professional support.

2.     Maintain the confidentiality of all information as directed in credit union procedures.

3.     Provide informed, professional and accurate service and support to all members and associates.

Knowledge and Skills:

Experience - Three years to five years of similar or related experience.

Education - A high school education or GED.

Interpersonal Skills - Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.

Other Skills - Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Zoom.