Executive Assistant - GetWellNetwork, Inc.

Title: Executive Assistant

Reporting to: Executive Assistant to the COO
 

Location: Strong preference for Washington, D.C. metro area

Opportunity:

Get Well is on a mission to help patients and families take an active role in their health care. We are looking for passionate, hard working people to work collaboratively to create products that have real, measurable impact on patient engagement with the potential to transform the patient care industry.

We are looking for an Executive Assistant to provide administrative support to our Chief Operating Officer and Customer Operations leaders. This individual will be responsible for managing schedules, communications, meetings, travel, expenses and other tasks that require attention to detail, discretion, and organizational skills. With their close alignment to our Chief Operating Officer and Client Operations teams, the EA will  serve as a critical  liaison between senior leaders,  key Get Well customers and other important stakeholders.

Responsibilities:

Calendar and Schedule Management:

• Manage and maintain executive calendars, schedule meetings, and arrange appointments.
• Coordinate internal and external appointments and travel schedules.
• Prioritize and manage conflicting priorities to ensure deadlines are met.

Communication:

• As needed, assist with screening phone calls, emails, and other correspondence.
• Draft, proofread, and send communications on behalf of executives.
• Liaise with customers, stakeholders, and internal teams as needed.

Meeting and Event Coordination:

• Organize and coordinate meetings, conferences, and events (virtual and in-person).
• Prepare agendas, take minutes, and track action items.
• Ensure all meeting materials, presentations, and resources are prepared in advance.

Travel Arrangements:

• Plan and coordinate travel (flights, hotels, transportation, etc.) for executives and team members.
• Ensure travel itineraries are organized and cost-effective.
• Handle any necessary changes to travel arrangements as they arise.

Document Management:

• Organize and maintain filing systems, both digital and physical.
• Prepare and manage reports, presentations, and documents.
• Ensure confidentiality of sensitive information.

Project Support:

• Assist in coordinating and tracking various projects or initiatives.
• Help in the preparation of project plans and timelines.
• Assist with research, data collection, and analysis for projects or reports.

Expense Management:

• Process expense reports and manage budgets for the executive’s office.
• Ensure compliance with company policies for expenses.

Special Projects:

• Handle specific ad-hoc tasks or projects as requested by the executive team.
• Provide administrative support for company initiatives, presentations, or public events.

Relationship Management:

• Cultivate relationships with key stakeholders, clients, and vendors.
• Act as a gatekeeper and point of contact for executives.

• Bachelor’s degree or equivalent work experience.
• Minimum 3-5 years of experience in an administrative support or executive assistant role.
• Proficiency in Google Workspace and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Proficiency with Zoom, Google Hangouts, Microsoft Teams and other virtual meeting platforms
• Excellent written and verbal communication skills.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines.
• High attention to detail and accuracy in work.
• Ability to think critically and solve problems independently.
• Ability to handle sensitive and confidential information with discretion.
• Able to work in a fast-paced environment and manage changing priorities.
• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations.

About Get Well:

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on LinkedIn and Twitter.

When it comes to careers, our approach is simple: empower employees to do their best work and live their best professional and personal lives. Meeting the needs of a diverse group of employees across more than 30 states means offering tools to support financial, physical and emotional well-being and the choice to design what meets your needs. You’ll find everything you’d expect and many things you don’t: exceptionally generous paid time away from work, a variety of paid leave programs, savings opportunities with 401(k) and incentive plans, internal education programs, full array of health benefits, fitness reimbursement, cell phone subsidy, casual offices with snacks and drinks, peer recognition programs, health advocacy and employee assistance programs, chili cook-offs, pet insurance (yes, really) and so much more. Our most valuable benefit? An environment that supports YOU. The estimated pay range for this position is $65,000 - $95,000  in base salary. Base salary is dependent on many factors including, but not limited to education, experience and skills. This range is subject to change and may be modified in the future.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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