Executive Administrative Assistant-Digital & Platform Services - JPMorgan Chase Bank, N.A.
New York, NY 10001
About the Job
As an Executive Administrative Assistant in Digital & Platform Services Strategy, you will be responsible for a variety of administrative tasks and functions in support of a group of Strategy Executives in Corporate & Investment Bank, Digital & Platform Services. You must have strong organizational and time management skills, and polished communication skills. You will need to demonstrate a high level of professionalism and deliver flawless work output. Your daily routine will also include interaction with various executive-level internal clients across various lines of business. You will need to exercise discretion and good judgment in a variety of situations, and adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities:
- Maintain fluid and complex calendars, including scheduling meetings and conference calls with senior-level internal and external stakeholders, coordinating room reservations, audio-visual set-up, and catering arrangements as necessary, and preparing documents for meetings.
- Exercise good judgment and tone when managing requests and inquiries.
- Screen incoming calls and determine the level of priority, while using caution in dispensing information.
- Arrange and coordinate domestic and international travel.
- Process invoices and expenses, ensuring that company policies are followed, and items are processed within provided guidelines.
- Produce high quality emails and messages to individuals at all levels of the organization.
- Maintain department documents, including organizational charts and Executive Bio's.
- Handle regular activities without prompting and advise in advance with issues or delays.
- Work in positive partnership with the administrative assistants team, to back up each other and collaborate on joint initiatives.
Required qualifications, capabilities, and skills
- At least five years of administrative experience
- Proven experience supporting multiple people
- Advanced ability to organize and manage multiple tasks simultaneously, can decipher priorities, and handle high-pressure situations with a calm demeanor
- Excellent communicator - able to interact with people of all levels in a confident, professional manner
- Strong attention to detail and highly accurate
- Motivated by a collaborative environment and willing to go the extra mile
- Partner collaboratively with the assistants team, in positive partnership to support each other smoothly
- Flexible hours as dictated by the needs of the business
- Strong proficiency in Microsoft Office
Preferred qualifications, capabilities, and skills
- Experience supporting at the Managing Director level (or equivalent) or above
Note: This role requires five days in the office (Monday-Friday) and will not support hybrid options.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans