Executive Administrative Assistant - Design & Customer Experience - JPMorgan Chase Bank, N.A.

As an Executive Administrative Assistant, you will perform diverse administrative functions for a group's manager and their team. In this role, you will need to demonstrate an ownership approach to all tasks, initiative and confidence to complete assignments with limited supervision, a proactive approach to problem-solving, and the ability to effectively multitask and prioritize in a fast-paced environment. You will also rely on excellent communication skills and represent your group with a high degree of professionalism. Your responsibilities will include the management of calendars, coordination of time zone sensitive meetings, coordination of event logistics, travel and expenses, and management of a high volume of emails. This role partners with other assistants to provide administrative support for their respective teams.

Responsibilities:

• Manage day to day activities without prompting, and advise in advance of any issues or delays
• Proactively manage multiple calendars, including a global executive calendar
• Coordinate meetings, conference calls, and telepresence set up across multiple time zones
• Make elaborate travel arrangements, domestic and international
• Process expenses and invoices in a timely manner; ensures adherence to company's policies
• Assist with the onboarding of new team members
• Assist with overflow, special projects
• Work collaboratively with the administrative assistants team to support their respective businesses
• Is an integral member of the group, understand their goals, priorities and expectations
• Maintain familiarity with all policy and technology updates

• High degree of motivation, initiative, sense of urgency and professional demeanor
• Ability to work well under pressure
• Excellent written and verbal communication skills
• Ownership approach to all tasks; initiative and confidence to complete projects with limited supervision
• Absolute tact and discretion when dealing with confidential matters; experience interacting with senior management
• Exercise independent judgment in a variety of situations
• Strong time management and attention to detail
• Motivated by a collaborative environment and willing to go the extra mile
• Partner with the assistants team to ensure continuity of coverage for their respective groups

• Proficiency with MS Excel and PowerPoint
• Ability to learn policies, procedures and processes quickly
• Savvy with Internet/Intranet usage
• Experience with Concur Travel & Expense preferred

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
Jersey City,NJ $36.54 - $48.56 / hour