EVP Commercial Services - JK Moving Services

This executive leadership role is accountable for all aspects of business unit growth, profit and performance.  Leading an experienced team of business development, commercial operations experts, creates operating budgets, P&L, pricing, and growth goals for this $90M+ segment of the corporation. Key talent oversight includes VP of Operations, VP Warehousing and Archives, VP Sales & Business Development, Director Global Inside Sales, Customer Service Manager.

Growth and Growth Strategy

• Develops a sales organization that consistently delivers profitable growth in customer and shipment count in all key customer categories (Office Moving, Warehousing and Archives, Technology Services, and Final Mile services).
• Instills CRM disciplines that provide actionable metrics in all areas of sales and client relations.
• Engages with marketing leadership to provide a synchronized sales and marketing strategy.

Talent Development and Succession Planning

• Fosters internal talent to produce strong candidates for critical roles.
• Develops external talent network to provide a consistent pipeline of high potential talent targets.
• Works with Talent Development leadership to ensure comprehensive training and development of talent resources.
• Works collaboratively with Talent Development leadership to maintain and develop career pathing for all employees.
• Embraces the global staffing model to reduce turnover and optimize labor spend.

Industry Intel / Innovation

• Identifies high impact industry events and organizations to maximize JK exposure and prospects, establishes success metrics, and assigns participants.
• Establishes an industry network to stay current on trends and significant events.

P&L Performance and Improvement

• Reviews current FP&A and business intelligence platform and makes recommendations for enhancements.
• Performs monthly financial reviews with key stakeholders to assure budgets are exceeded and improvements are continual.
• Ensures accurate financial, budgeting, and forecasting for financial, accounting, new and existing businesses and A/R.
• Instills a highly disciplined approach to expense management, motivating all team members to identify and eliminate waste.

Operational Excellence

• Maintains leadership accountability and oversight of the 24/7 operation that includes multiple warehouses totaling 250,000+ sq. feet, secondary field office locations and extensive state-of-the-art transportation fleet.
• Operations, distribution and supply chain solutions for B2C and B2B client bases.
• Ensures customer satisfaction, operational excellence, cost controls, and profitability.
• Reconfirms that all non-negotiable standards of operations and execution are consistently administered by all customer facing team members.
• Maintains a culture of continuous improvement based on quantitative measures in all areas.

Risk Management

• Embraces a safety culture and monitors performance in all key safety metrics.  Maintains a culture of continuous improvement in all safety disciplines.
• Engages global supply chain to confirm contractual compliance with all outside vendors.
• Communicates and works collaboratively with internal shared service providers (HR, Accounting, IT, Safety & Compliance, Supply Chain, Marketing) to ensure all areas of the business are running efficiently and optimally.

• Bachelor’s Degree or equivalent experience with strong business acumen.
• Transportation/logistics management and commercial services.
• Minimum 5-10 years of senior leadership experience responsible for the profitable execution and growth of service lines, operations, warehousing and business development.
• Experienced managing a budget of $30M+, expense controls, pricing models, quality assurance, customer care, DOT regulatory compliance, etc.
• Extensive background in metrics-based performance analysis, planning, technical automation, personnel management, financial planning and analysis, and contracts administration.
• Strong organizational and leadership skills consistent with a multifaceted business lines and collaborative working relationships.
• Relationship management with current and potential clients/customers.
• Excellent interpersonal and leadership skills with strong verbal and written communication.
• Detailed and customer-centric approach to business practice and sustainable outcomes.
• An innovative out-of-the-box thinker, visionary and operational excellence facilitator.  

As the largest independent mover in North America, JK delivers superior relocation and logistics services to military service members, government agencies, large corporations, businesses and homeowners around the world….and the list goes on! JK actively seeks dedicated professionals ready to positively impact domestic and global communities.

JK Moving is proud to be named as one of the Best Places to Work for 2023, an award that is particularly meaningful because winners are selected based on employee survey feedback. During 2018, the company established the JK Community Farm, a charitable effort designed to alleviate hunger by growing and harvesting crops and livestock and donating them to Loudoun Hunger Relief. From charitable giving to competitive compensation to fun corporate events, JK invests in each employee’s professional and personal growth. This level of commitment sets JK apart from other companies – why not consider joining JK Moving Services today!

JK Benefits:

• In addition to comprehensive medical, dental, and vision insurance, JK Moving offers:
• World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
• Recruitment and customer referral bonuses
• Company-paid life insurance and accidental death benefits
• Voluntary protection programs for employees and their families
• Service recognition programs
• Safety & performance bonuses
• Tuition reimbursement and student loan repayment assistance
  Discounted membership @ Gold’s Gyms (corporate locations) nationwide
  Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
  Medical and Dependent Care Flexible Spending Accounts (FSAs)
  Health Savings Account (HSA) with employer matching contribution

Equal Opportunity/Affirmative Action Employer