Description Job summary This hybrid production/system engineer role will be in charge of both the health and maintenance of the production systems as well as the operation of the production systems during events. On the production engineer side, a successful candidate will have a strong background in onsite production support, being able to design, program and operate live events ranging from ballroom style meetings to concerts and special events. Candidates should have a diverse background as a live production engineer demonstrating deep systems knowledge, strong organizational and interpersonal skills, and the ability to keep calm, focused and confident in a production environment. A successful candidate will have an impeccable focus and drive to constantly improve the customer experience. For the systems engineer piece, the candidate will manage large production overhaul and maintenance projects, both planned and unplanned. When troubleshooting, the System Engineer will evaluate the risks with efficiency to properly gauge the optimum solution and act on what can be solved immediately and determine what solutions need to be taken to management. The System Engineer within Event Productions should have a strong background in technical problem solving skills to support the operational engineers when systemic problems arise, and proactively, when invention and efficiency can be implemented to solve problems before they occur. Production technologies require systematic backup systems so that a buffer is created where the team and client will have knowledge of an implemented backup plan, but the end customer (attendee) will hopefully never even know a problem occurred. This requires system engineers to have a deep understanding of their systems to quickly identify root cause and offer efficient solutions to maintain production stability. Responsibilities include: · Promptly, thoroughly, professionally communicate with team, customers, and business partners. · Proactively engage with production team to pursue process improvements. · Search out opportunities to help others improve skillsets and knowledge base. · Contribute as a subject matter expert in the field of audio/visual production. · Design, program and operate live events with autonomy, taking the customers' ideas and delivering an outstanding product. ·Ensure industry best practices are followed with a safety first mindset. Pre-event: · Event setup and technical coordination of assigned systems. · Recommend technical resource scheduling for equipment and labor script. · Thorough testing of equipment use cases ahead of event. · Clear communication with all team members. Event execution: + Operational technical services for assigned events. + Optimizing systems for the best quality attainable. + Technical leadership of vendor engineers when required. + Dynamically flex to client needs and changes. Post-event: + Assist with strike of event space(s), ensuring correct equipment handling and storage. + Participate in post-event feedback discussions/surveys. This is a full time, 40/hr week position with adaptive event hours (not necessarily normal business hours). Key job responsibilities This role will be directly responsible for the health and success of all the production equipment located within the venue, in addition to operating and ensuring the success of each event that takes place within the venue. This role will also directly work with the rest of the System Engineers and Production Engineers within the Event Production organization, to ensure that the quality of the systems and the operating procedures remain of bar raising quality. A day in the life This engineer will keep a weekly schedule of standard maintenance, work with the onsite event coordinators and producers to plan for and execute the events, coordinate additional staffing with third party vendors, and communicate regularly with the rest of the team members to stay connected to the overall team status. About the team Event Productions Large Production Venue team of engineers and system engineers work daily with the installed production equipment, helping to plan and execute each event within the space. BASIC QUALIFICATIONS 5+ years experience in event production • Positive, team-minded and 'can do' attitude, willing to jump in anywhere. • Strong understanding of live event processes. • Background in event AV, inclusive of audio, video and control systems. • Familiarity with Ross video switchers and control software • Familiarity with Yamaha or similar audio systems • Proficiency with video, truss builds and staging systems. • Focused, organized and effective in stressful environments. • Knowledge of MS Office suite. • Adaptive and flexible. • Resourceful and quick to take initiative. • Prioritization while multi-tasking under pressure and within short time constraints. • Capable of staying on task when alone, but also interface well with customers and team members. • Strong written and verbal communication skills. • Ability to occasionally adjust work schedule to business needs. • Must be able to lift 50 lbs. and move quickly between locations. PREFERRED QUALIFICATIONS Preferred qualifications + 2 - 4 year degree in A/V, technical theatre or related field, or equivalent experience. + Knowledge of Paradigm systems. + Knowledge of Vectorworks or similar design software + Ability to busk live music events + Ability to mix multiple video sources Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Source : Amazon Web Services